MI Windows and Doors
Window and Door Field Service Technician
MI Windows and Doors, Gratz, Pennsylvania, United States
Summary
Field Service Technician – Windows & Doors
Location:
State of Pennsylvania Starting Pay:
$19.68/hour Schedule:
Monday–Friday, starting at 6:00 .
Are you a hands-on problem solver who enjoys working independently and helping customers? Join
MI Windows and Doors , part of
MITER Brands , as a
Field Service Technician
and play a key role in delivering expert service and support to our valued customers. As a Field Service Technician, you’ll be the face of our brand in the field, ensuring our products perform at their best and our customers are satisfied. MI Windows and Doors is a trusted name in the window and door industry, known for craftsmanship, innovation, and customer satisfaction. As part of
MITER Brands —which includes
Milgard ,
MI Windows & Doors , and
PGT Innovations —we’re one of the largest suppliers of vinyl windows and patio doors in the . Responsibilities
Contacting homeowners or job supervisors to schedule service appointments Inspecting and processing service orders for accuracy and damage Diagnosing and repairing window and door issues on-site Documenting service visits, repairs, and parts orders Communicating clearly and professionally with customers Maintaining a clean, organized service vehicle and inventory Using hand tools (drills, suction cups, safely and effectively Troubleshooting issues like water/air infiltration and performing adjustments Upholding a neat, professional appearance and demeanor Safely working on ladders and handling raw materials with proper PPE Qualifications
High school diploma or equivalent (technical certification a plus) Strong troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to work independently and manage time efficiently Valid driver’s license and clean driving record Physical ability to lift up to 50 lbs and work on a 32-foot ladder Familiarity with SharePoint and basic service documentation Experience with Milgard products or similar is highly preferred Willingness to travel as needed About Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. Three comprehensive Medical plan options Prescription Dental Vision Company Paid Life Insurance Voluntary Life Insurance Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Paid time off (PTO) and paid Holidays 401k retirement plan with company match Employee Assistance Program Teladoc Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program Tuition Reimbursement Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. Why Join Us?
Be part of a respected, nationwide brand Make a direct impact on customer satisfaction Work in a supportive, team-oriented environment Opportunities for growth and development Ready to make a difference?
Apply today and help us build a better view—one window at a time.
Field Service Technician – Windows & Doors
Location:
State of Pennsylvania Starting Pay:
$19.68/hour Schedule:
Monday–Friday, starting at 6:00 .
Are you a hands-on problem solver who enjoys working independently and helping customers? Join
MI Windows and Doors , part of
MITER Brands , as a
Field Service Technician
and play a key role in delivering expert service and support to our valued customers. As a Field Service Technician, you’ll be the face of our brand in the field, ensuring our products perform at their best and our customers are satisfied. MI Windows and Doors is a trusted name in the window and door industry, known for craftsmanship, innovation, and customer satisfaction. As part of
MITER Brands —which includes
Milgard ,
MI Windows & Doors , and
PGT Innovations —we’re one of the largest suppliers of vinyl windows and patio doors in the . Responsibilities
Contacting homeowners or job supervisors to schedule service appointments Inspecting and processing service orders for accuracy and damage Diagnosing and repairing window and door issues on-site Documenting service visits, repairs, and parts orders Communicating clearly and professionally with customers Maintaining a clean, organized service vehicle and inventory Using hand tools (drills, suction cups, safely and effectively Troubleshooting issues like water/air infiltration and performing adjustments Upholding a neat, professional appearance and demeanor Safely working on ladders and handling raw materials with proper PPE Qualifications
High school diploma or equivalent (technical certification a plus) Strong troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to work independently and manage time efficiently Valid driver’s license and clean driving record Physical ability to lift up to 50 lbs and work on a 32-foot ladder Familiarity with SharePoint and basic service documentation Experience with Milgard products or similar is highly preferred Willingness to travel as needed About Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. Three comprehensive Medical plan options Prescription Dental Vision Company Paid Life Insurance Voluntary Life Insurance Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Paid time off (PTO) and paid Holidays 401k retirement plan with company match Employee Assistance Program Teladoc Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program Tuition Reimbursement Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. Why Join Us?
Be part of a respected, nationwide brand Make a direct impact on customer satisfaction Work in a supportive, team-oriented environment Opportunities for growth and development Ready to make a difference?
Apply today and help us build a better view—one window at a time.