Responsibilities:
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Collaborate with internal partners to understand business strategy, translate requirements into analytical projects, and lead them to completion.
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Leverage data from various engagement and transactional sources to develop insights, recommendations, and reporting.
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Acquire, compile, and validate the quality of structured and unstructured data. Analyze client data to identify trends and patterns that impact the client experience.
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Develop, own, and manage recurring analytical requests and reporting processes.
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Prepare and deliver visualizations and presentations that translate insights into actionable solutions. Communicate recommendations to stakeholders across the organization, including senior management.
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Stay current with industry trends and emerging technologies related to data analytics, customer experience, and financial services.
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Participate in special projects and perform other duties as assigned.
Qualifications:
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Minimum of five years of related work experience.
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Undergraduate degree or equivalent combination of training and experience.
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Technical proficiency in SQL, Python, and Tableau.
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Strong financial and investment acumen preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.