Transformationunitgm is hiring: Senior Medical Secretary in Lynn

Main area Medical Secretariat Grade Band 4 Contract Permanent Hours Part time - 20 hours per week (Monday to Friday 4 hours per day) Job ref 426-993-25CR

Employer The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Employer type NHS Site The Queen Elizabeth Hospital Town King's Lynn Salary £27,485 - £30,162 per annum pro rata Salary period Yearly Closing 17/10/2025 23:59

Senior Medical Secretary

Job overview

We have an exciting opportunity to join team QEH as a Senior Medical Secretary.

As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.

If this role fits your profile then we would love to have you as part of our team.

PLEASE NOTE: When sufficient qualified applicants have been received this post will be closed

Main duties of the job

You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.

You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.

You should be well organised and used to dealing with the public, ensuring confidentiality, efficiency and politeness.

You must be able to prioritise your own workload.

A sound knowledge of audio typing and medical terminology is desirable for the post. Experience of the Patient Centre system in accordance with Trust procedures. Assist in a timely way the co-ordination of care pathways (full training will be given).

You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.

Working for our organisation

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Person specification

Qualifications/training and professional development

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
• Audio typing trained
• Knowledge of Medical terminology

Training, Skills and Experience

• Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
• Secretarial experience in a hospital/medical office environment
• IT experience of using Microsoft Office packages
• Knowledge of Microsoft Word - auto text and auto correct and Microsoft Outlook
• Knowledge and understanding of the Data Protection Act
• Knowledge of Patient Centre system

Skills, abilities, and knowledge

• Commitment to self development
• Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
• Ability to work quickly and accurately, and use own judgement and initiative when required

We offer our staff a wide range of benefits and support including:

• Flexible working opportunities
• Free counselling service
• Access to Wagestream - an app-based service that provides instant earned wage access
• Support and advice for staff affected by either Peri-Menopause or Menopause

Opportunity to join our Staff Networks which include: Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.

We are committed to being a menopause friendly employer.

Everyone within the Trust has or will shortly need to have a minimum level of skill for computer literacy for their day-to day- work as we become more digitally mature. Therefore all staff should be computer literate.

Certificates of Sponsorship/Visa and Immigration

If you wish to apply for this vacancy and would require sponsorship to work in this role (including if you are already in a sponsored post and looking to change your employer), you can look at the government website https://www.gov.uk/skilled-worker-visa/your-job and assess your circumstances against the criteria specified. This will determine your likelihood of obtaining a Certificate of Sponsorship for this post.