Mountain Sports Operations - Team Member Job at Big Sky Resort in Big Sky

Mountain Sports Operations - Team Member

The Mountain Sports Operations Team Member plays a vital role in ensuring smooth, safe, and efficient daily operations of the Mountain Sports School. This on-mountain position supports instructors, guests, and leaders by maintaining organized meeting areas, well-stocked and clean break spaces, and structured guest experiences. The role is a mix of independent tasks and team-based efforts that directly contribute to delivering world-class ski and snowboard lessons at Big Sky Resort.

This position is ideal for someone who thrives in an active, outdoor environment, enjoys problem-solving in real time, and is motivated to support both frontline instructors and behind-the-scenes operations. Strong skiing or snowboarding skills are required, as work involves moving across the mountain in varying weather and terrain.

Responsibilities

• Set up and take down lesson meeting areas, ensuring they are safe, clear, and well-organized
• Support instructors in coordinating groups and maintaining positive guest experiences
• Assist with the flow and organization of children’s ski and snowboard school lineups during peak times

Break Space and Facility Support

• Stock and maintain staff and guest break spaces with necessary supplies
• Keep shared areas clean, orderly, and ready for use throughout the day
• Communicate supply needs and address minor facility issues promptly

Team and Guest Support

• Provide on-the-ground assistance for Mountain Sports leadership and instructors
• Adapt to shifting priorities and respond quickly to operational needs
• Take on miscellaneous tasks as needed to ensure smooth daily operations

Qualifications

• Confident skiing or snowboarding skills to navigate the mountain safely and efficiently
• A self-motivated work style with the ability to manage tasks independently
• Comfort working with diverse groups of people, from children and parents to instructors and managers
• Strong communication skills and a positive, solution-oriented mindset
• Reliability and flexibility to work in a fast-paced, ever-changing mountain environment

Success in This Role Looks Like

• Meeting areas and break spaces are consistently clean, organized, and fully stocked
• Lesson lineups run smoothly with minimal confusion or delay
• Team members and instructors feel supported and able to focus on guest experiences
• Guests see a seamless operation that enhances their lesson and resort experience
• You shift smoothly between working independently and collaborating with the larger team

Physical Requirements

• Able to stand and walk for extended periods
• Capable of overhead reaching, bending, squatting, kneeling, and lifting up to 55 lbs with assistance

Benefits

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events

Big Sky Resort is an equal opportunity employer and welcomes applications from diverse candidates.