Kidder Mathews
Kidder Mathews has been a leader in the commercial real estate industry for over 56 years, fostering an innovative and dynamic work culture with more than 100 "best workplace" awards. Now the largest fully independent commercial real estate firm in the Western U.S., Kidder Mathews has over 900 professionals across 19 offices in Washington, Oregon, California, Idaho, Nevada, and Arizona. We offer a complete range of brokerage, appraisal, asset services, consulting, and debt & equity finance services for all property types. The firm averages $9 billion in transaction volume, manages more than 58 million square feet of space, and conducts 2,400 appraisal, consulting, and cost segregation assignments annually. Join us and find out what makes Kidder Mathews one of the best places to work.
JOB SUMMARY
The Office Manager is a key position in our organization, leading a graphics and marketing team and running operations for our high-profile commercial real estate office. This position executes marketing plans with the brokers for the property listings, manages the production workload of the graphics support team, and manages all office operations. They interact closely with the Marketing Department and collaborate with other Kidder Mathews Office Managers and departments. They exemplify Kidder Mathews' highly professional image and take pride in delivering a first-class experience for clients, brokers, and employees. They strive to make Kidder Mathews one of the best places to work by setting the example each day with their professionalism and positive energy.
ESSENTIAL FUNCTIONS
- Produce marketing materials utilizing Kidder Mathews branded templates and proper brand standards, directing your team to do the same
- Be the in-house expert of the Kidder Mathews brand and ensure that these standards are met
- Utilize Photoshop and Illustrator to edit and enhance property photographs, floor plans, and other images ensuring brand standards are met
- Produce and assemble marketing materials utilizing Kidder Mathews branded InDesign templates and proper brand standards
- Utilize various mapping and demographic applications to run reports and create maps, aerials, and presentations
- Partner with brokers to coordinate their listing process and help manage marketing campaign projects
- Advocate for the Kidder Mathews brand, helping agents understand design choices that allow each project to be represented in our award-winning brand standard
- Use your marketing expertise to review content, assist in writing proposals and packages, suggest layout ideas within the brand, and to provide recommendations with their marketing campaign
- Process sign requests, manage billing including allocations and reconciliations, and approve relevant invoices ensuring accuracy with proper accounting rules
- Build your team by interviewing, hiring, training, and developing marketing and administrative professionals to provide brokerage support for your office
- Create a positive working environment in alignment with Kidder Mathews values, building a good rapport with your team to maintain high morale and a desire to want to go to work every day
- Create and organize office events for team building among staff and brokers and employee engagement
- Manage operations to run efficiently and present a highly professional image, most importantly in reception, break rooms, and common areas. All offices and workstations are to be kept neat and organized and ready for use with all equipment in good working order.
- Manage day-to-day facilities (e.g., maintain furniture, fixtures, and equipment in working order, building access, assist with office construction and moves, etc.) and act as liaison with building management
- Partner with key stakeholders to create and maintain training materials on the intranet and in the Admin Library folder
- Perform other duties or projects as requested
REQUIRED KNOWLEDGE
- Advanced Adobe Creative Suite program skills (InDesign, Photoshop, Illustrator, and Acrobat)
- Advanced MS Office skills (Word, Outlook, PowerPoint, Excel)
- Knowledge of real estate terminology
- Understanding of Kidder Mathews service lines, branding, and unique marketing requirements
- Demonstrated leadership skills with an aptitude and willingness to effectively train others
- Demonstrated high skill with editing, and utilizing proper grammar and spelling
- Demonstrated high level of initiative in utilizing recourses to execute tasks and solve problems with strong troubleshooting skills
- Customer service oriented with great interpersonal skills to build relationships with employees, brokers, management, vendors, and clients
- Motivated and pro-active in maintaining and developing skillset
- Ability to work with minimal supervision, know when to ask questions, and lead by example
- Ability to speak, write and understand English with excellent grammatical, oral, and written communication skills
- Polite and professional communication, telephone etiquette, and professional appearance
- Ability to multi-task, prioritize, and utilize resources to execute multiple projects and tasks within a deadline-oriented environment
- Highly accurate, attentive, and detail-oriented
- Able to function in a team environment, utilizing resources to execute tasks and solve problems
- Ability to type a minimum of 65 wpm
- Excellent communication skills to be able to function in a team environment to work a project through to completion
- Ability to take ownership of assigned tasks with high level of initiative
- Ability to handle Broker and Employee information with high level of confidentiality and professionalism
- High School Degree or equivalent required, Bachelor's degree or a combination of education and experience
- 5+ years related experience
- At least 2 years previous management and/or supervisory role
- A Marketing & Office Manager supervises a team of marketing and administrative professionals.
- This is a standard office environment with standard office noise like talking, office equipment, etc.
- While performing the duties of this job, the employee is regularly required to talk and hear. This position is often active and may require standing, walking, bending, kneeling, stooping, and crouching. The employee must sometimes lift and/or move items up to 50 pounds with the assistance of hand truck or dolly. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision, distance vision, peripheral vision, depth vision, color vision and the ability to adjust focus.
Kidder Mathews is an equal opportunity employer does not discriminate based on race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by law. Kidder Mathews will accommodate candidates with disabilities to complete this application. Please contact recruiting@kiddermathews.com if you need an accommodation. AZ, NV, OR & WA residents: We Participate in E-Verify.CA residents: We collect various personal data from employees and applicants for purposes related to employment. Please review the Notice of Data Privacy for Employees and Applicants for detailed information concerning what information we collect, the purposes for which information is collected and with whom such information may be shared. You can find this notice on our careers page at https://kidder.com/careers/. Qualified individuals with arrest or conviction records will be considered for employment in accordance with the Los Angeles and San Diego County Fair Chance Ordinance for Employers and the California Fair Chance Act.