HB Travels
About the job Online Travel Booking Agent
About Us
We are a travel services agency dedicated to helping clients plan and enjoy stress-free, memorable travel experiences. From flights and hotels to cruises and all-inclusive vacations, our mission is to provide reliable, personalized booking services that make every trip unforgettable.
Position Overview
We are seeking a motivated and service-oriented Online Travel Booking Agent to join our team. This role is perfect for someone who enjoys helping others, has a passion for travel, and thrives in a remote work environment. You will assist clients with researching, booking, and finalizing their travel arrangements.
Key Responsibilities
- Assist clients with booking flights, hotels, cruises, and vacation packages
- Provide destination information, recommendations, and travel advice
- Ensure accuracy of reservations, itineraries, and travel documents
- Communicate with clients via phone, email, or online platforms to provide support
- Deliver excellent customer service before, during, and after travel
- Strong interest in travel and customer service
- Excellent communication and organizational skills
- Ability to work independently and manage multiple requests
- Comfortable using online booking tools and digital platforms
- Previous customer service, hospitality, or travel experience is a plus but not required
- Remote, flexible work environment
- Full training and ongoing mentorship
- Access to industry discounts and travel perks
- Opportunities for growth and career development