Bookman Consulting is hiring: Call Center Supervisor in Phoenix

Our client is a lead-generation and intake company supporting the legal industry. They’re looking to hire a Call Center Supervisor based in Phoenix. This is a fun, growing company that has a family/team-centered culture.

Call Center Supervisor (On-site - Phoenix):

• Must have experience in call center facilities (or similar industry)
• Must have experience with heavy outbound call traffic
• Must have experience dealing with customers and trouble-shooting issues
• Must have experience helping to manage or supervise others in a call center
• Proficiency with autodial systems such as Five9, or Vici is highly desirable
• Salary likely between $75-$85k + commissions, benefits, and PTO

The atmosphere is a true team environment with everybody chipping in, no prima donnas. This is a great role for somebody who enjoys longevity and stability with their employer, along with plenty of opportunity to grow. This company truly believes in investing in their people, and retaining talent for many years. Stability is huge here!!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Management
• Information Services, Market Research, and Consumer Services