IT Support Analyst Job at Randstad Digital Americas in Redmond

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Job Summary
We are seeking a proactive and skilled IT Support Analyst to join a dynamic team that supports a high-profile gaming studio. This is an exciting opportunity to gain hands-on experience in a fast-paced environment, providing essential IT support.

Location: Redmond, Washington
Job type: Contract
Salary: $17.06 - 20.00 per hour
Work hours: 8am to 5pm
Education: High School

Responsibilities

• Triage and action service desk tickets for computers
• Perform asset-management tasks including receiving assets, adding them to the database and assigning them to users
• Other IT support tasks as required

Qualifications
1-2 years of work-related experience
Strong understanding of Microsoft products
Outstanding communication and customer service skills
Excellent problem resolution and analytical skills
Ability to learn quickly in fast-paced environment

Pluses
Strong understanding of desktop support
Experience with core IT infrastructure

Skills
JIRA, Desktop Support, Computer Architecture

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Randstad Digital is an equal opportunities employer and welcomes applications from all qualified candidates. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).