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Armadillo

Sales Manager – West Coast

Armadillo, San Francisco, California, United States, 94199

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Sales Manager – West Coast

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Armadillo . Founded in 2009, Armadillo is a purpose-driven business committed to making a positive impact. We create handcrafted rugs, hand-made by artisans in India and Nepal using natural materials. Armadillo is a certified B Corp focused on sustainability, social responsibility, and transparency. Role location : San Francisco, CA |

Role type : Full-time salaried exempt Reporting to : Head of Trades Sales Team : Manages and mentors a team of 5 Account Managers across the West Coast; Territory oversight includes the Northwest (WA, OR, HI). What you’ll do : Drive trade sales growth, lead and develop the team, and align with company strategies and values while expanding client relationships within interior design and architecture communities. Key Responsibilities

Provide direct management and guidance to 5 Account Managers based in Orange County, Los Angeles, and San Francisco, ensuring they meet or exceed sales targets while upholding company values. Support, coach, and mentor team members, fostering accountability, collaboration, and growth. Recruit, onboard, and train new Account Managers as required. Provide weekly and monthly reporting on team performance, sales activities, and pipeline status to Head of Trade. Partner with the Head of Trade on forward planning, territory strategies, and goal setting. Travel bi-annually to visit each Account Manager as approved and budgeted.

Territory Oversight – Northwest (WA, OR, HI) Drive sales growth and customer satisfaction by proactively seeking new business opportunities while nurturing existing client relationships. Develop a deep understanding of the Northwest territory and contribute to its growth and development. Present products and build strong relationships with prospects and clients through regular interactions. Demonstrate expert product knowledge to recommend solutions for a wide range of applications. Manage client portfolio: fulfill orders, monitor delivery, process sample requests, and address inquiries, troubleshooting, and product care needs. Provide sales performance updates with actionable insights and recommendations. Represent the brand at industry events, client gatherings, and launches to increase visibility and generate new business. Travel within the Northwest Territory on a quarterly basis to strengthen client relationships and support growth initiatives.

Shared Responsibilities Participation in training and education on sustainability and social responsibility topics. Commitment to environmental and social goals set by the company. Engage team members in purpose-driven initiatives, events, and training.

Key Capabilities and Behaviors Strong leadership and coaching skills to drive team success and territory growth. Analytical mindset to develop sales strategies aligned with company objectives. Deep understanding of the Northwest design market and key client landscape. Results-oriented with initiative and accountability. Excellent communication and interpersonal skills; ability to build rapport with clients and team. Organized, driven, and able to prioritize in a fast-paced environment. Passionate about design with strong presentation and networking skills. Comfortable working independently and collaboratively. Ability to travel frequently within the Northwest and periodically outside the region.

Desired Skills 10+ years of sales and account management experience, with at least 3 years in a leadership role. Experience in interior design, architecture, or luxury furnishings preferred. Proven success in managing sales teams and exceeding revenue targets. Proficiency with Apple/Mac tools, CRM systems, and Office 365. Strong understanding of the Northwest and West Coast design communities.

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development Industries: Design

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