PNC
Quality Assurance Lead - Automated Testing / Mainframe
PNC, Hughesville, Pennsylvania, United States, 17737
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card Processing Rewards organization, you will be based in Pittsburgh, PA, Strongsville, OH, Miamisburg, OH, Birmingham, AL or Dallas, TX. Responsibilities require time in the office or in the field on a regular basis. As a Quality Assurance Lead, you will be responsible for reviewing business requirements and translating them into testing requirements. Additionally, you will attend various project meetings, follow our application development topics, as well as provide input to testing requirements as the project progresses. As a Quality Assurance Lead, you will also be responsible for serving as a mentor for other members of the team. Specific job duties may include the following: Test Planning & Strategy Develop, document, and maintain test plans, test cases, and test scripts based on business and technical requirements for both Java and mainframe applications. Collaborate with developers, business analysts, and project managers to define comprehensive test strategies for end-to-end solutions. MANUAL & Automated Testing Perform functional, regression, system, and integration testing for Java-based applications built using Spring Boot and REST APIs. Execute tests for mainframe systems, including COBOL-based applications and JCL job flows. Design and maintain automated test scripts using Selenium, JUnit, or TestNG for web and API testing or equivalent. Utilize RestAssured or Postman for validating RESTful services. Mainframe Test Execution Run and validate jobs on the mainframe. Knowledge of JCL in an MVS environment. Ability to understand job dependencies and requirements. Able to execute transactions in CICS. Use tools such as TSO/ISPF to navigate and test mainframe applications. Analyze and verify VSAM, DB2, or other data storage formats used in legacy systems. Data Validation & SQL Testing Create and execute complex SQL queries for validating backend data across Oracle and mainframe DB2 systems. Compare frontend outputs with backend data to ensure data integrity across applications. Test Automation & CI/CD Integration Integrate test suites into CI/CD pipelines using tools such as Jenkins, Git, and Bitbucket. Collaborate with DevOps teams to ensure automated test coverage is part of build and deployment workflows. Defect Management & Reporting Log, track, and manage defects using JIRA, ensuring clear documentation and prioritization. Work closely with development teams to troubleshoot, reproduce, and resolve defects quickly. Performance & Security Testing Support – Good to have but not compulsory. Assist in performance testing using JMeter or LoadRunner as needed. Agile Team Participation Actively participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos. Provide QA status updates and contribute to continuous improvement of QA processes. Cross-System Testing Conduct end-to-end testing across distributed Java applications and integrated mainframe systems. Validate batch processing flows, messaging systems (e.g., MQ Series, Kafka), and real-time API interactions. Documentation & Compliance Maintain comprehensive QA documentation to support audit and compliance requirements. Follow enterprise QA standards and contribute to the evolution of best practices within the QE organization. Due to the nature of the position, we are seeking candidates with the following: Qualifications: ISTQB (International Software Testing Qualification Board) or similar QA (Quality Assurance) certification preferred. Strong understanding of QA best practices, test metrics, and quality standards. Proven ability to quickly learn new technologies and legacy systems. Technical Skills: Hands-on experience testing Java-based applications. Experience with mainframe applications – familiarity with JCL, TSO/ISPF, COBOL, and DB2. Proficient in automation testing tools such as Selenium, TestNG, JUnit, or equivalent. Experience in API testing using Postman, SOAP UI, or RestAssured. Good understanding of CI/CD tools like Jenkins, Git, and Maven. Solid knowledge of SQL and experience querying relational databases. Testing Methodologies: Strong understanding of Agile/Scrum, SDLC(Software Development Life Cycle), and STLC(Software Testing Life Cycle). Skilled in creating and executing test plans, test cases, and test automation scripts. Experience in various testing types: Unit, functional, regression, integration, system testing & UAT Job Description Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s). Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle. Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products. Developing meaningful management metrics that help to gauge project health. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Preferred Skills: Analytical Thinking, Automated Testing, Controls Testing, Corporate Governance, ETL Tools, Mainframe Software, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing Competencies: Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management Work Experience: Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Education: Bachelors Certifications: No Required Certification(s) Licenses: No Required License(s) Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Pay Transparency
Base Salary: $55,000.00 – $125,350.00
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card Processing Rewards organization, you will be based in Pittsburgh, PA, Strongsville, OH, Miamisburg, OH, Birmingham, AL or Dallas, TX. Responsibilities require time in the office or in the field on a regular basis. As a Quality Assurance Lead, you will be responsible for reviewing business requirements and translating them into testing requirements. Additionally, you will attend various project meetings, follow our application development topics, as well as provide input to testing requirements as the project progresses. As a Quality Assurance Lead, you will also be responsible for serving as a mentor for other members of the team. Specific job duties may include the following: Test Planning & Strategy Develop, document, and maintain test plans, test cases, and test scripts based on business and technical requirements for both Java and mainframe applications. Collaborate with developers, business analysts, and project managers to define comprehensive test strategies for end-to-end solutions. MANUAL & Automated Testing Perform functional, regression, system, and integration testing for Java-based applications built using Spring Boot and REST APIs. Execute tests for mainframe systems, including COBOL-based applications and JCL job flows. Design and maintain automated test scripts using Selenium, JUnit, or TestNG for web and API testing or equivalent. Utilize RestAssured or Postman for validating RESTful services. Mainframe Test Execution Run and validate jobs on the mainframe. Knowledge of JCL in an MVS environment. Ability to understand job dependencies and requirements. Able to execute transactions in CICS. Use tools such as TSO/ISPF to navigate and test mainframe applications. Analyze and verify VSAM, DB2, or other data storage formats used in legacy systems. Data Validation & SQL Testing Create and execute complex SQL queries for validating backend data across Oracle and mainframe DB2 systems. Compare frontend outputs with backend data to ensure data integrity across applications. Test Automation & CI/CD Integration Integrate test suites into CI/CD pipelines using tools such as Jenkins, Git, and Bitbucket. Collaborate with DevOps teams to ensure automated test coverage is part of build and deployment workflows. Defect Management & Reporting Log, track, and manage defects using JIRA, ensuring clear documentation and prioritization. Work closely with development teams to troubleshoot, reproduce, and resolve defects quickly. Performance & Security Testing Support – Good to have but not compulsory. Assist in performance testing using JMeter or LoadRunner as needed. Agile Team Participation Actively participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos. Provide QA status updates and contribute to continuous improvement of QA processes. Cross-System Testing Conduct end-to-end testing across distributed Java applications and integrated mainframe systems. Validate batch processing flows, messaging systems (e.g., MQ Series, Kafka), and real-time API interactions. Documentation & Compliance Maintain comprehensive QA documentation to support audit and compliance requirements. Follow enterprise QA standards and contribute to the evolution of best practices within the QE organization. Due to the nature of the position, we are seeking candidates with the following: Qualifications: ISTQB (International Software Testing Qualification Board) or similar QA (Quality Assurance) certification preferred. Strong understanding of QA best practices, test metrics, and quality standards. Proven ability to quickly learn new technologies and legacy systems. Technical Skills: Hands-on experience testing Java-based applications. Experience with mainframe applications – familiarity with JCL, TSO/ISPF, COBOL, and DB2. Proficient in automation testing tools such as Selenium, TestNG, JUnit, or equivalent. Experience in API testing using Postman, SOAP UI, or RestAssured. Good understanding of CI/CD tools like Jenkins, Git, and Maven. Solid knowledge of SQL and experience querying relational databases. Testing Methodologies: Strong understanding of Agile/Scrum, SDLC(Software Development Life Cycle), and STLC(Software Testing Life Cycle). Skilled in creating and executing test plans, test cases, and test automation scripts. Experience in various testing types: Unit, functional, regression, integration, system testing & UAT Job Description Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s). Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle. Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products. Developing meaningful management metrics that help to gauge project health. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Preferred Skills: Analytical Thinking, Automated Testing, Controls Testing, Corporate Governance, ETL Tools, Mainframe Software, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing Competencies: Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management Work Experience: Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Education: Bachelors Certifications: No Required Certification(s) Licenses: No Required License(s) Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Pay Transparency
Base Salary: $55,000.00 – $125,350.00
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