Wolters Kluwer
Technology Project & Program Manager - Product Owner
Wolters Kluwer, Wilmington, Delaware, us, 19894
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
Who We Are: Wolters Kluwer: The world is a big place, find your place here.
What We Offer:
The
Technology Project & Program Manager - Product Owner
role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations:
Contact Wolters Kluwer. If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the
Technology Project & Program Manager , you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing – Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution’s value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities designed to ensure deep understanding of customer needs
Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement
Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow
Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager’s roadmap priorities
Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems
Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches
Being the “glue” in the product team who acts as a product’s “subject matter expert” for questions and requests for updates from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support
You're a Great Fit if You Have These Requirements /Can: College degree (BA/BS) or equivalent experience
1 years’ experience in digital product development or equivalent experience in working on products/solutions for the nursing practice market
Strong knowledge of every stage of the product development process from concept to post-launch
Experience developing and leading the execution of product development
Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans
Proven ability to craft workflow and user experience requirements that meet strategic business goals
Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks
Ability to prioritize and act as a structured thinker who is able to see “the wood from the trees”
Strong oral and written communication skills
Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance
General knowledge of the healthcare/nursing market
Familiarity with customer contextual inquiry and analysis
Familiarity with data analytics and dashboard creation
Certification as either a Scrum Master or Product Owner
Exposure to simulation/virtual reality products
Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations
Familiarity with backlog software and team communication applications
Ability to travel Up to 15% travel required
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Diversity Matters:
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity, and as one of Forbes America’s Best Employers for Women. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. Compensation: Target salary range: $91,600 - $126,800 EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Technology Project & Program Manager - Product Owner
role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations:
Contact Wolters Kluwer. If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the
Technology Project & Program Manager , you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing – Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution’s value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities designed to ensure deep understanding of customer needs
Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement
Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow
Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager’s roadmap priorities
Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems
Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches
Being the “glue” in the product team who acts as a product’s “subject matter expert” for questions and requests for updates from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support
You're a Great Fit if You Have These Requirements /Can: College degree (BA/BS) or equivalent experience
1 years’ experience in digital product development or equivalent experience in working on products/solutions for the nursing practice market
Strong knowledge of every stage of the product development process from concept to post-launch
Experience developing and leading the execution of product development
Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans
Proven ability to craft workflow and user experience requirements that meet strategic business goals
Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks
Ability to prioritize and act as a structured thinker who is able to see “the wood from the trees”
Strong oral and written communication skills
Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance
General knowledge of the healthcare/nursing market
Familiarity with customer contextual inquiry and analysis
Familiarity with data analytics and dashboard creation
Certification as either a Scrum Master or Product Owner
Exposure to simulation/virtual reality products
Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations
Familiarity with backlog software and team communication applications
Ability to travel Up to 15% travel required
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Diversity Matters:
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity, and as one of Forbes America’s Best Employers for Women. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. Compensation: Target salary range: $91,600 - $126,800 EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr