Logo
White House Black Market

Sales Lead - White House Black Market

White House Black Market, San Clemente, California, us, 92674

Save Job

Overview

Join to apply for the

Sales Lead - White House Black Market

role at

White House Black Market . Location: 101 W Avenida Vista Hermosa; Suite 576, San Clemente, CA. Responsibilities

Promotes customer service by ensuring associates greet and assist customers; respond to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and opening/closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; communicates performance to associates; motivates and trains associates to achieve targets. Maintains awareness of customers to increase service levels and reduce security risks; stays current on policies regarding payment, exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports inventory and supplies receipt and dispatch according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or assisting customers; prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Delivers product knowledge to customers and assists in locating or obtaining merchandise based on customer needs. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Assists in the development of store associates; interprets KPI reports and provides coaching and feedback for performance appraisals. Other duties as assigned. Qualifications

High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to stand, walk, and maneuver on sales floor and stockroom; lift and carry up to 50 pounds; operate register; climb, reach, push/pull Regular attendance is essential Ability to work a flexible schedule, including nights, weekends, and holidays Compensation

The wage range for this position is $17.50 to $21.90. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Location

San Clemente, CA Equal Opportunity Employer

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

#J-18808-Ljbffr