Stevens Creek Cadillac
Stevens Creek Chevrolet Service Advisor
Stevens Creek Cadillac, San Jose, California, United States, 95199
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Stevens Creek Chevrolet Service Advisor
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Stevens Creek Chevrolet Service Advisor
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Stevens Creek Cadillac Get AI-powered advice on this job and more exclusive features. Stevens Creek Cadillac provided pay range
This range is provided by Stevens Creek Cadillac. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
At Stevens Creek Chevrolet, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Employee Assistance Program
Worldwide Travel Assistance
Commuter Benefit
Health Reimbursement Account
Discounts on products and services
Above average industry pay
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.75 and $17.75. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Stevens Creek Cadillac by 2x Sign in to set job alerts for “Service Advisor” roles.
San Jose, CA $36,000.00-$150,000.00 2 weeks ago San Jose, CA $36,000.00-$150,000.00 1 month ago San Jose, CA $55,000.00-$70,000.00 3 months ago Santa Clara, CA $80,547.00-$103,113.12 11 hours ago San Jose, CA $107,930.00-$167,292.00 1 month ago Newark, CA $4,000.00-$16,000.00 5 months ago San Jose, CA $55,000.00-$70,000.00 2 months ago Fremont, CA $55,000.00-$70,000.00 3 days ago San Jose, CA $84,000.00-$240,000.00 16 hours ago Future Opening: Customer Service Representative - State Farm Agent Team Member
Utility Services Representative - Customer Services Bureau - SFPUC (1478) (U00039)
Pleasanton, CA $80,000.00-$100,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Stevens Creek Chevrolet Service Advisor
role at
Stevens Creek Cadillac 1 day ago Be among the first 25 applicants Join to apply for the
Stevens Creek Chevrolet Service Advisor
role at
Stevens Creek Cadillac Get AI-powered advice on this job and more exclusive features. Stevens Creek Cadillac provided pay range
This range is provided by Stevens Creek Cadillac. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
At Stevens Creek Chevrolet, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Employee Assistance Program
Worldwide Travel Assistance
Commuter Benefit
Health Reimbursement Account
Discounts on products and services
Above average industry pay
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.75 and $17.75. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Stevens Creek Cadillac by 2x Sign in to set job alerts for “Service Advisor” roles.
San Jose, CA $36,000.00-$150,000.00 2 weeks ago San Jose, CA $36,000.00-$150,000.00 1 month ago San Jose, CA $55,000.00-$70,000.00 3 months ago Santa Clara, CA $80,547.00-$103,113.12 11 hours ago San Jose, CA $107,930.00-$167,292.00 1 month ago Newark, CA $4,000.00-$16,000.00 5 months ago San Jose, CA $55,000.00-$70,000.00 2 months ago Fremont, CA $55,000.00-$70,000.00 3 days ago San Jose, CA $84,000.00-$240,000.00 16 hours ago Future Opening: Customer Service Representative - State Farm Agent Team Member
Utility Services Representative - Customer Services Bureau - SFPUC (1478) (U00039)
Pleasanton, CA $80,000.00-$100,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr