TEKsystems
Overview
Scope: Windows 10/11 Deskside Support. Provide Workstation Hardware and Windows 10/11 software break-fix support. IMAC - PC Install, Moves, Adds and Changes. Image in support of break-fix support. Asset Recovery and Asset Disposal in accordance with the customer's processes and procedures. Installation of user-requested software outside the scope of the installed base image. Printer Support. Client Center (Tech Bar) Support. IT Service Management Updates. Direct end users to mobile device return drop boxes. Package mobile devices and prepare for shipping to disposal vendor. Other Client Support needed to maintain workstation operations and customer satisfaction. Responsibilities
Provide break-fix support for workstation hardware and Windows 10/11 software. Perform IMAC (Install, Moves, Adds, and Changes). Image in support of break-fix activities. Asset recovery, tagging, and disposal following customer procedures. Install user-approved software outside the installed base image scope. Provide printer and Client Center (Tech Bar) support. Support IT Service Management updates and workflows. Direct end users to mobile device return drop boxes; package and ship devices to disposal vendor. Deliver other client support to maintain workstation operations and customer satisfaction. Skills Requirements
Effective interpersonal skills and ability to interface with client staff; strong patience and communication. Ability to work in a team and independently; strong problem-solving skills. Experience imaging and configuring PC systems; common hardware break-fix and software installation skills. Basic end-user network troubleshooting (network adapters, wireless, VPN). Experience with Windows 10 OS support. Experience with Microsoft Office installations, repair, and general application support (Outlook, Word, Excel, PowerPoint). Experience with end-user Help Desk ticketing systems. Supports mobile devices (Android/iOS). Top Skills Details
Windows, Office 365, Desktop Additional Skills & Qualifications
Customer service is critical; ability to work with users of varying technical understanding. Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Eligible benefits for this temporary role may include: Medical, dental & vision Critical illness, accident, and hospital 401(k) Retirement Plan with pre-tax and Roth post-tax contributions Life Insurance (Voluntary Life & AD&D for employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Chula Vista, CA. Application Deadline
This position is anticipated to close on Oct 1, 2025. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. #J-18808-Ljbffr
Scope: Windows 10/11 Deskside Support. Provide Workstation Hardware and Windows 10/11 software break-fix support. IMAC - PC Install, Moves, Adds and Changes. Image in support of break-fix support. Asset Recovery and Asset Disposal in accordance with the customer's processes and procedures. Installation of user-requested software outside the scope of the installed base image. Printer Support. Client Center (Tech Bar) Support. IT Service Management Updates. Direct end users to mobile device return drop boxes. Package mobile devices and prepare for shipping to disposal vendor. Other Client Support needed to maintain workstation operations and customer satisfaction. Responsibilities
Provide break-fix support for workstation hardware and Windows 10/11 software. Perform IMAC (Install, Moves, Adds, and Changes). Image in support of break-fix activities. Asset recovery, tagging, and disposal following customer procedures. Install user-approved software outside the installed base image scope. Provide printer and Client Center (Tech Bar) support. Support IT Service Management updates and workflows. Direct end users to mobile device return drop boxes; package and ship devices to disposal vendor. Deliver other client support to maintain workstation operations and customer satisfaction. Skills Requirements
Effective interpersonal skills and ability to interface with client staff; strong patience and communication. Ability to work in a team and independently; strong problem-solving skills. Experience imaging and configuring PC systems; common hardware break-fix and software installation skills. Basic end-user network troubleshooting (network adapters, wireless, VPN). Experience with Windows 10 OS support. Experience with Microsoft Office installations, repair, and general application support (Outlook, Word, Excel, PowerPoint). Experience with end-user Help Desk ticketing systems. Supports mobile devices (Android/iOS). Top Skills Details
Windows, Office 365, Desktop Additional Skills & Qualifications
Customer service is critical; ability to work with users of varying technical understanding. Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Eligible benefits for this temporary role may include: Medical, dental & vision Critical illness, accident, and hospital 401(k) Retirement Plan with pre-tax and Roth post-tax contributions Life Insurance (Voluntary Life & AD&D for employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Chula Vista, CA. Application Deadline
This position is anticipated to close on Oct 1, 2025. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. #J-18808-Ljbffr