Hilton Worldwide, Inc.
Event Manager - DoubleTree Seattle Airport and Hilton Seattle Airport
Hilton Worldwide, Inc., Seattle, Washington, us, 98127
Job Description - Event Manager - DoubleTree Seattle Airport and Hilton Seattle Airport
Come join the team at Hilton Seattle Airport and Conference Center located across the street from Seattle-Tacoma International Airport and just a short drive to both Lumen Field and Downtown Seattle. Be part of a team that was named Great Places to Work eight years straight! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meals while on shift and free parking.
As Event Manager you will be responsible for event execution between the hotel and the customer during the meeting or event.
Ideal Candidate
Ideal candidates will possess the following: Minimum Years of Experience: one (1) year Hospitality or Event planning Experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc) Significant experience in revenue management or a similar analytical role The hourly rate for this role is $33.00 - $35.00 per hour and is based on applicable and specialized experience and location. Benefits
The Benefits –
Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage – for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Best-in-class Paid Time Off (PTO) – you will accrue 18 days in your first year Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate) Go Hilton travel discount program: 110 nights of discounted travel per calendar year Matching 401(k) plan Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistance Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount Career growth and development Team Member Resource Groups Recognition and rewards programs Responsibilities
Specifically, your essential functions will be to perform the following tasks to the highest standards: Provide direction and supervision to affected departments and team members during the execution of meeting and/or event. Directly serve on site group and catering customers in a proactive manner. To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs What We Look For
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus
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Ideal candidates will possess the following: Minimum Years of Experience: one (1) year Hospitality or Event planning Experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc) Significant experience in revenue management or a similar analytical role The hourly rate for this role is $33.00 - $35.00 per hour and is based on applicable and specialized experience and location. Benefits
The Benefits –
Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage – for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Best-in-class Paid Time Off (PTO) – you will accrue 18 days in your first year Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate) Go Hilton travel discount program: 110 nights of discounted travel per calendar year Matching 401(k) plan Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistance Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount Career growth and development Team Member Resource Groups Recognition and rewards programs Responsibilities
Specifically, your essential functions will be to perform the following tasks to the highest standards: Provide direction and supervision to affected departments and team members during the execution of meeting and/or event. Directly serve on site group and catering customers in a proactive manner. To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs What We Look For
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus
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