Jobs via Dice
Overview
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking an experienced SAP BRIM Operations Project Manager in support of our enterprise storage and computer client based in Spring, TX. Apply via Dice today! Responsibilities
Manage IT operations including operations release management. Report and manage work in ServiceNow and Jira. Formalize scope of operations releases and proactively monitor tickets to ensure proper routing. Establish best practices, generate operations reports, and coordinate across teams for issue resolution. Follow up on stale tickets, address root cause, and host operations stand-up calls. Manage escalations and production downtime (planned and unplanned). Provide release management support for scheduled and emergency release processes. Support Operations IT teams while coordinating with multiple System Integration vendors providing operational support on the BRIM product line. Analyze tickets to route to the appropriate group and communicate effectively with business stakeholders to manage expectations. Interface with business, management, product owners, developers, testers, IT operations, PMO, and leadership daily; provide reporting and updates as needed for senior leadership. Requirements
Bachelor's degree in Business Administration, Information Systems or related field 8-10 years of experience in SAP information systems operations environment in systems analysis or development, preferably focused on Quote to Cash processes 2-6 years of SAP release and/or project management experience; solid understanding of SAP ecosystems and project management principles preferred Advanced knowledge of ServiceNow including reporting, dashboard creation, ticket management, and ability to create/manage Change Requests in ServiceNow Advanced knowledge of software development lifecycle Ability to coordinate cross-functional work teams toward task completion Effective leadership and analytical skills Excellent written and verbal communication skills for presenting to business owners and senior leadership General PC knowledge with expert-level Excel and Microsoft Office Working knowledge of Jira Formal project management training or PMP certification preferred Working knowledge of ChaRM a plus Compensation and Benefits
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Equal Opportunity
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking an experienced SAP BRIM Operations Project Manager in support of our enterprise storage and computer client based in Spring, TX. Apply via Dice today! Responsibilities
Manage IT operations including operations release management. Report and manage work in ServiceNow and Jira. Formalize scope of operations releases and proactively monitor tickets to ensure proper routing. Establish best practices, generate operations reports, and coordinate across teams for issue resolution. Follow up on stale tickets, address root cause, and host operations stand-up calls. Manage escalations and production downtime (planned and unplanned). Provide release management support for scheduled and emergency release processes. Support Operations IT teams while coordinating with multiple System Integration vendors providing operational support on the BRIM product line. Analyze tickets to route to the appropriate group and communicate effectively with business stakeholders to manage expectations. Interface with business, management, product owners, developers, testers, IT operations, PMO, and leadership daily; provide reporting and updates as needed for senior leadership. Requirements
Bachelor's degree in Business Administration, Information Systems or related field 8-10 years of experience in SAP information systems operations environment in systems analysis or development, preferably focused on Quote to Cash processes 2-6 years of SAP release and/or project management experience; solid understanding of SAP ecosystems and project management principles preferred Advanced knowledge of ServiceNow including reporting, dashboard creation, ticket management, and ability to create/manage Change Requests in ServiceNow Advanced knowledge of software development lifecycle Ability to coordinate cross-functional work teams toward task completion Effective leadership and analytical skills Excellent written and verbal communication skills for presenting to business owners and senior leadership General PC knowledge with expert-level Excel and Microsoft Office Working knowledge of Jira Formal project management training or PMP certification preferred Working knowledge of ChaRM a plus Compensation and Benefits
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Equal Opportunity
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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