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PennyMac

Associate, Mortgage Fulfillment Operations

PennyMac, St Louis, Missouri, United States

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PENNYMAC

Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

Pennymac is a dynamic and innovative mortgage lender committed to fostering the next generation of leaders. Recent college graduates can ignite their career by joining a company that believes in investing in talent and providing opportunities for growth and development. Associates in the Pennymac MFD Rotational Program will embark on a comprehensive development experience designed to expose them to various facets of the organization and industry.

Candidates who successfully join the program will have the opportunity to learn and develop within the mortgage fulfillment division (MFD) operations area of the business. The Pennymac MFD Rotational Program begins with a specially designed training program focused on industry information, department functions, and foundational skills. Participants then embark on four or five 6-month rotations.

The Pennymac MFD Rotational Program allows candidates to learn through real-world work experience; gain valuable knowledge and skill sets in a variety of operational areas. Responsibilities will vary by assignment, but all rotations allow for opportunities to blend theory with practice and launch an exciting career in the financial services industry.

Locations: St. Louis, MO; Plano/Fort Worth, TX; Tampa, FL.

The MFD College Recruiting Program is designed to be a powerful launchpad for high-potential talent, offering a dynamic two-year rotational experience across key MFD departments. Through hands-on training, immersive onboarding, and exposure to real-world operations, participants will build the skills and leadership mindset needed to thrive in our industry. This program is more than a first job—it’s a strategic pathway, guiding top candidates from entry-level roles through to Operations Manager, Assistant Vice President, and potentially Vice President, all within a 4–6 year timeframe.

The Associate, Mortgage Fulfillment Operations will:

Engage in a structured 24 month rotational program across multiple Consumer Direct and TPO MFD operational departments, such as Base File, Title, Precision, Conditions, Eligibility, , Production Support, Mortgage Success Team (MST), Closing and Funding

Develop a foundational understanding of the mortgage loan lifecycle, industry terminology, and the significance of compliance and timeliness

Prepare and review initial loan disclosures (RESPA, TILA, TRID), order appraisals, flood certificates, tax transcripts, homeowner’s insurance, mortgage insurance, title insurance and written/verbal verifications of employment

Review and analyze title abstracts and recorded documents—including deeds, liens, and UCC filings—to ensure accuracy and resolve discrepancies. Investigate and resolve outstanding title issues, such as liens and judgments, to facilitate timely loan processing

Review borrower income documentation to determine proper amounts to use in the underwriting of the loan file. Work towards becoming income certified

Interpret AUS (Automated Underwriting System) findings and Product Profiles to assess compliance with investor-specific condominium requirements

Prepare closing documents including the balancing of the Initial and Final Closing Disclosure

Manage a pipeline of loans within each rotational area while ensuring accuracy, efficiency, and prioritization of tasks

Deliver exceptional service by responding to mortgage-related inquiries and resolving customer requests with professionalism and efficiency

Conduct research to support timely and accurate resolution of customer concerns and ensure a positive borrower experience

Collaborate with cross-functional teams to address business challenges, drive process improvements, and support organizational goals

Perform data and documentation validation to ensure accuracy, consistency, and adherence to regulatory and company standards

Demonstrate a commitment to continuous learning and development by embracing feedback and participating actively in training opportunities

Uphold company culture and values by modeling professional behaviors and ethical standards

What You’ll Bring

Must graduate with a Bachelor's degree or Master's degree (no later than December 30, 2025) within 6 months of the program start date on Monday, January 12, 2026

Excellent communication and interpersonal abilities

Ability to apply critical thinking

Demonstrated ability to work independently and collaboratively

Eagerness to learn, collaborate, and take on a variety of assignments

Comfortable working within a fast-changing environment

Moderate skills proficiency with Google Suite/ MS Office products

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.

To learn more about our benefits visit:

https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$50,000 - $75,000

Work Model

OFFICE