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Xerox

Order Desk Operator (1st shift) - Seattle, WA

Xerox, Seattle, Washington, us, 98127

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Order Desk Operator (1st shift) - Seattle, WA

General Information

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City

Seattle

State/Province

Washington

Country

United States

Department

DELIVERY_ACCOUNT_OPERATIONS

Date

Friday, September 19, 2025

Working time

Full-time

Ref#

20036479

Job Level

Individual Contributor

Job Type

Early Career

Job Field

DELIVERY_ACCOUNT_OPERATIONS

Seniority Level

Entry Level

Currency

USD - United States - US

Annual Base Salary Minimum

28,500

Annual Base Salary Maximum

57,000

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .

Hourly:

Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Shifts

1st Shift 7:00AM - 3:30 PM (Sunday thru Thursday) Fri- Sat Off/ (Tuesdays to Saturday) Sun- Mon

Overview

Provide delivery of contracted services at Boeing (South Park/Order Desk)

Respond to Boeing requests for distribution of engineering drawings and attachments

Work with Boeing Service partners to locate and distribute drawings and attachments

Work with Production staff to produce drawings for distribution the requestors

Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)

Provide requested data within the timeframes outlined in the contract

Provide requested data within the allowable error rates outlined in the contract

Achieve business objectives (PEP), identify and resolve shortfalls and issues.

Skills/Essential Job Functions

Constructive, positive outlook and persistence in the face of obstacles

Excellent customer Service, interpersonal, and communication skills

Operational Management

Build and maintain relationships

Good organizational and time management skills

Ability to manage multiple tasks

Good Problem solving and critical thinking skills

Experience

No Prior Experience Necessary

Education/ Knowledge

Skills in MS Office applications, Internet navigation and use

Maintain quarterly learning objectives deployed by Xerox

Maintain required learning deployed by Boeing

Measures of Accountability - PEP

Customer satisfaction surveys and feedback.

Delivery against Service Level Agreements.

Delivery against Xerox Corporate Goals and Objectives.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.