Zurich Insurance Company Ltd
Business Systems Analyst III
Zurich North America is currently hiring a Business Systems Analyst III to work at our Schaumburg North America HQ. Lead the analysis of business requirements and translate them into user stories and acceptance criteria. Coordinate and lead activities with product owners to gather requirements. Document detailed functional and non-functional requirements. Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc. Support development, testing, implementation, and training activities. Apply Agile methodology and scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy. Provide subject matter expertise to the organization. Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements. Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability. Research and document current solutions to determine the best methods for integration or enhancement. Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery. Required Competencies: Communication skills verbal, written, and listening; ability to adjust style and level of communication based on audience Negotiation skills consider all parties' needs, interests, and motivations and encourage win/win outcomes Facilitation skills effectively lead organized and focused meetings Elicitation skills question stakeholders and subject matter experts in order to understand business needs; ability to pull out the underlying need and the problem, and not just the desired solution Analytical thinking and problem solving can identify if a solution will meet business needs; ensures solutions solve underlying problems instead of the immediate need Organizational skills self-motivated and self-managed; plans according to priorities and timelines Adaptable responds to organizational changes and changing priorities Resiliency - succeeds when faced with complex systems, complex problems, and demanding deadlines Required: Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND Process reengineering; LEAN/Six Sigma experience Experience with process modeling tools Insurance application system design/analysis experience Experience with use case development Experience with Rapid Application Development (RAD) tools/techniques Highly Preferred: Knowledge of commercial insurance industry business processes Experience in working on large / complex Insurance / Underwriting transformation programs Experience with Low code No code technology (e.g., PEGA, Mendix) Experience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum) Advanced negotiation skills Strong consultative experience preferred Experience with collaborating across many teams Strong analytical and problem-solving skills Strong written and verbal communication skills Strong experience with Microsoft Office/SharePoint
Zurich North America is currently hiring a Business Systems Analyst III to work at our Schaumburg North America HQ. Lead the analysis of business requirements and translate them into user stories and acceptance criteria. Coordinate and lead activities with product owners to gather requirements. Document detailed functional and non-functional requirements. Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc. Support development, testing, implementation, and training activities. Apply Agile methodology and scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy. Provide subject matter expertise to the organization. Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements. Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability. Research and document current solutions to determine the best methods for integration or enhancement. Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery. Required Competencies: Communication skills verbal, written, and listening; ability to adjust style and level of communication based on audience Negotiation skills consider all parties' needs, interests, and motivations and encourage win/win outcomes Facilitation skills effectively lead organized and focused meetings Elicitation skills question stakeholders and subject matter experts in order to understand business needs; ability to pull out the underlying need and the problem, and not just the desired solution Analytical thinking and problem solving can identify if a solution will meet business needs; ensures solutions solve underlying problems instead of the immediate need Organizational skills self-motivated and self-managed; plans according to priorities and timelines Adaptable responds to organizational changes and changing priorities Resiliency - succeeds when faced with complex systems, complex problems, and demanding deadlines Required: Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND Process reengineering; LEAN/Six Sigma experience Experience with process modeling tools Insurance application system design/analysis experience Experience with use case development Experience with Rapid Application Development (RAD) tools/techniques Highly Preferred: Knowledge of commercial insurance industry business processes Experience in working on large / complex Insurance / Underwriting transformation programs Experience with Low code No code technology (e.g., PEGA, Mendix) Experience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum) Advanced negotiation skills Strong consultative experience preferred Experience with collaborating across many teams Strong analytical and problem-solving skills Strong written and verbal communication skills Strong experience with Microsoft Office/SharePoint