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Folino Estate

Housekeeper

Folino Estate, Kutztown, Pennsylvania, United States, 19530

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Job Overview:

The Housekeeper will oversee the cleanliness of the entire Inn including maintaining 8 rooms and a back house addition. They will be responsible for cleaning rooms and common areas, including but not limited to disposing trash, and changing beds. This person must maintain a friendly and positive attitude when interacting with guests. Restocking cleaning supplies and reporting maintenance needs to the Innkeeper is essential. Hours and days may vary based off of events and individual property needs. Qualifications:

High School Diploma: required

Hospitality Experience: required

Customer Service: 1 year (Preferred)

Duties and Responsibilities

Guest Services

Ability to maintain a professional appearance and interact positively with hotel guests

Assist guests when necessary

Report and return any guest properties found in rooms while rendering service

General

Change sheets, clean and disinfect after each guest check out

Keep facilities and common areas clean and maintained

Vacuum, sweep and mop floors in all areas including entry

Cleans and sanitizes bathrooms including sinks and tubs

Dust and polish guest rooms when necessary

Clean and stock restrooms including soap and shampoo

Clean up spills with appropriate equipment

Collect and dispose of trash

Keep linen room stocked

Properly clean furniture when needed

Cleans and sanitizes bathrooms including sinks, tubs, floors and commodes

Is responsible for the safe and proper mixing and use of cleaning solutions and adheres to all safety precautions

Implementing all washing, dry cleaning services or liens towels, etc.

Assist with cleaning up activities and events booked at Vintner's Inn

Properly cleans and maintains housekeeping equipment

Administrative

Create daily job lists and record all serviced rooms

Notify Innkeeper of necessary repairs

Report any shortages of supplies

Comply with health and safety regulations

May perform house person and lobby attendant duties when short staffed or during peak periods

Key Performance Indicators:

Assist with maintaining a high cleanliness standard

Identifies and owns the standards for Vintner's Inn customer experience

Positive feedback from the client and guests regarding entire stay within 30 days of the checkout date

Benefits:

Medical insurance options

Paid Time Off

Company dining program

Clear path for growth and career advancement

Excellent opportunity with growing brand

Environmental/Physical Requirements:

Ability to lift up to 50 pounds

Standing for long periods of time

Essential duties require long hours including weekends and holidays

Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons. Events often involve loud music.

The work environment can be loud and busy.