Insight Global
Here is an updated job description
The person reports to a Supervisor or Manager and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management program. Service Representatives also work with partners to implement sales strategy and to help customers understand how our client can provide solutions to their business' MRO needs.
You Will: • Service multiple customer locations • Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted. • Resolve customer problems promptly to retain and promote customer loyalty. • Follow designated route defined by routing software tools and maintain route guides. • Identify continuous improvement opportunities in productivity, process, and cycle time. • Comply with safety and inspection requirements of the facility where the service is being provided. • Help create new orders by engaging with customers to identify additional product needs • Probes for customer needs during each site visit and works with sales partners to expand our clients offerings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Inventory Experience Customer Service Skills Reliable Transportation Steady work history
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
The person reports to a Supervisor or Manager and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management program. Service Representatives also work with partners to implement sales strategy and to help customers understand how our client can provide solutions to their business' MRO needs.
You Will: • Service multiple customer locations • Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted. • Resolve customer problems promptly to retain and promote customer loyalty. • Follow designated route defined by routing software tools and maintain route guides. • Identify continuous improvement opportunities in productivity, process, and cycle time. • Comply with safety and inspection requirements of the facility where the service is being provided. • Help create new orders by engaging with customers to identify additional product needs • Probes for customer needs during each site visit and works with sales partners to expand our clients offerings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Inventory Experience Customer Service Skills Reliable Transportation Steady work history
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.