Mustang CAT
Building Texas...
Powering the World
.
Since 1952, Mustang has proudly served the
construction, oil & gas, power generation, marine, and manufacturing
industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of
America's Greatest Midsize Workplaces
of 2025!
Now Hiring: Machinery Field Service Dispatcher - Houston, TX (Field Service Dispatcher | Heavy Equipment Dispatch Jobs | Caterpillar Equipment Service Careers) Mustang Cat, the authorized Caterpillar dealer for Southeast Texas, is hiring a
Machinery Field Service Dispatcher
to coordinate customer service requests for heavy and light
Caterpillar construction equipment
across the Houston area. This role ensures timely scheduling, communication, and follow-up so our customers experience world-class service and uptime on their machines. Why Join Mustang Cat? Great Work-Life Balance On-Premise Clinic Tuition Reimbursement Vast Growth Opportunities Job Stability with an Industry Leader Full-Time Benefits: Medical, Dental, Vision, Life Fidelity 401(k) with Employer Match Paid Vacation, Sick Time, Holidays
Field Service Dispatcher Responsibilities Coordinate
repairs in the field
by scheduling technicians and ensuring timely response Communicate with customers and sales reps regarding repair status Open, edit, review, and invoice work orders Coordinate
parts orders and component repairs
to support field service jobs Monitor field service expenses, technician overtime, and job progress Address customer complaints and ensure prompt resolution Support the service team with accurate documentation and updates
Position Requirements High school diploma or equivalent 1-2 years of dispatching experience in a
service-related industry Excellent customer service skills Professional communication skills (verbal, written, phone, email) Proficient computer skills, including Microsoft Office Detail-oriented, self-motivated, and able to perform under pressure
Strongly Preferred Mechanical aptitude with an understanding of construction equipment Forklift experience Bilingual English/Spanish
Join Mustang Cat in
Houston, TX,
as a
Machinery Field Service Dispatcher
and be the connection between our service team and customers who depend on Caterpillar equipment to power their projects. Apply today and grow your career with a trusted Texas leader. Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.
Powering the World
.
Since 1952, Mustang has proudly served the
construction, oil & gas, power generation, marine, and manufacturing
industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of
America's Greatest Midsize Workplaces
of 2025!
Now Hiring: Machinery Field Service Dispatcher - Houston, TX (Field Service Dispatcher | Heavy Equipment Dispatch Jobs | Caterpillar Equipment Service Careers) Mustang Cat, the authorized Caterpillar dealer for Southeast Texas, is hiring a
Machinery Field Service Dispatcher
to coordinate customer service requests for heavy and light
Caterpillar construction equipment
across the Houston area. This role ensures timely scheduling, communication, and follow-up so our customers experience world-class service and uptime on their machines. Why Join Mustang Cat? Great Work-Life Balance On-Premise Clinic Tuition Reimbursement Vast Growth Opportunities Job Stability with an Industry Leader Full-Time Benefits: Medical, Dental, Vision, Life Fidelity 401(k) with Employer Match Paid Vacation, Sick Time, Holidays
Field Service Dispatcher Responsibilities Coordinate
repairs in the field
by scheduling technicians and ensuring timely response Communicate with customers and sales reps regarding repair status Open, edit, review, and invoice work orders Coordinate
parts orders and component repairs
to support field service jobs Monitor field service expenses, technician overtime, and job progress Address customer complaints and ensure prompt resolution Support the service team with accurate documentation and updates
Position Requirements High school diploma or equivalent 1-2 years of dispatching experience in a
service-related industry Excellent customer service skills Professional communication skills (verbal, written, phone, email) Proficient computer skills, including Microsoft Office Detail-oriented, self-motivated, and able to perform under pressure
Strongly Preferred Mechanical aptitude with an understanding of construction equipment Forklift experience Bilingual English/Spanish
Join Mustang Cat in
Houston, TX,
as a
Machinery Field Service Dispatcher
and be the connection between our service team and customers who depend on Caterpillar equipment to power their projects. Apply today and grow your career with a trusted Texas leader. Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.