UL Solutions
It Senior Business Systems Analyst
The IT Senior Business Systems Analyst is responsible for maintaining and optimizing UL Solution's Salesforce and Oracle platforms by managing user accounts, configuring features, performing releases and ensuring data integrity and security. This role bridges the gap between Delivery and Operations, serving as a trusted advisor on all things Salesforce and Oracle by supporting application developers, and monitoring database health for uninterrupted operations. Key responsibilities include performing database upgrades, managing backups and disaster recovery, implementing security measures, troubleshooting performance issues, supporting application developers, and monitoring database health for uninterrupted operations. Improve workflows, productivity, and data management. Key duties include user support, system maintenance, automation of processes, training users, and ensuring the platform aligns with organizational goals to maximize its value and facilitate better business relationships. In addition to these activities, this role will require a foundational understanding of an Oracle or Salesforce application environment, as they will be doing the release within the production support of the system. The position requires a strong communicator and an individual with a team oriented approach. The successful candidate will possess the ability to interact and effectively communicate with internal customers, local and remote teams, technical support teams and quality assurance teams. This position will report to an Operations Manager.
The IT Senior Business Systems Analyst is responsible for maintaining and optimizing UL Solution's Salesforce and Oracle platforms by managing user accounts, configuring features, performing releases and ensuring data integrity and security. This role bridges the gap between Delivery and Operations, serving as a trusted advisor on all things Salesforce and Oracle by supporting application developers, and monitoring database health for uninterrupted operations. Key responsibilities include performing database upgrades, managing backups and disaster recovery, implementing security measures, troubleshooting performance issues, supporting application developers, and monitoring database health for uninterrupted operations. Improve workflows, productivity, and data management. Key duties include user support, system maintenance, automation of processes, training users, and ensuring the platform aligns with organizational goals to maximize its value and facilitate better business relationships. In addition to these activities, this role will require a foundational understanding of an Oracle or Salesforce application environment, as they will be doing the release within the production support of the system. The position requires a strong communicator and an individual with a team oriented approach. The successful candidate will possess the ability to interact and effectively communicate with internal customers, local and remote teams, technical support teams and quality assurance teams. This position will report to an Operations Manager.