Energy Advisor I

Franklin Energy and AM Conservation Group are dedicated to tackling one of the most pressing challenges of our time: facilitating the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are overlooked. As the leading provider of comprehensive energy efficiency and grid optimization programs in the utility industry, our mission is to reduce carbon and waste while unlocking resources for innovative investment and job creation. With over 26 years of expertise and a team of more than 1,300 specialists across the United States and Canada, we are committed to offering personalized insights that help our energy partners meet their sustainability and productivity goals. We recognize that our most valuable asset is our people, and we strive to cultivate a culture that respects, acknowledges, and seeks to understand the unique differences among our workforce. We are committed to attracting and embracing a diverse, multiracial, multicultural, and multigenerational team that enhances our performance and reflects the communities we serve. Position Summary As an Energy Advisor I, you will play a crucial role in delivering essential services to homeowners, landlords, building owners, and other utility customers. You will provide expert guidance and coordination for energy programs, recommending specific modifications to electric and gas systems. Your ability to communicate the advantages of our programs will be key in convincing prospective clients of the efficiency improvements they can expect. This position involves a combination of fieldwork and office responsibilities. Key Responsibilities Oversee the direct installation of energy-saving products as instructed by program management. Ensure compliance with safety requirements set by the organization and utility clients. Promote energy efficiency programs to customers, trade allies, and stakeholders in your designated territory. Implement the company's sales strategy, including: Making outbound calls to existing customers to fulfill assigned energy-saving targets. Generating new business with prospective clients through business-to-business outreach. Effectively managing field visits with customers, Trade Allies, and program stakeholders. Developing and delivering presentations to raise awareness of our programs. Addressing customer inquiries and concerns through phone, electronic communication, or in-person meetings to advance projects. Collaborate with utility customers to enhance energy efficiency and their business activities. Identify on-site energy savings opportunities and provide documentation and summary reports for clients and program management, including follow-up as necessary. Discuss technical aspects of energy-consuming equipment such as lighting, HVAC systems, insulation, and air sealing. Input project data into spreadsheets and databases for tracking energy savings, collaborating with Energy Engineers when required. Maintain a professional appearance and conduct that reflects positively on our organization and the utility. Build rapport with customers and engage them in discussions regarding energy usage effectively. Work collaboratively in a team environment, contributing to continuous operational improvements. Support program management in the training of new team members. Lead presentations on energy efficiency programs for target groups. Assist customers with the rebate application process. Perform any additional duties as assigned. Qualifications Bachelor's degree from an accredited college or university or equivalent experience. Technical school credentials combined with relevant experience in the electric or gas utility field will also be considered. 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design, sales, conservation, or energy management. Preferred experience in energy efficiency and/or energy modeling. Previous background in customer service, sales, or marketing is advantageous. Skills and Abilities Self-motivated, organized, and capable of prioritizing tasks effectively. Flexible and able to manage a diverse range of responsibilities in a fast-paced environment. Adaptability to evolving program needs. Proficiency in Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook. Strong data entry capabilities and experience with tracking systems/databases. Effective communication skills, both verbal and written, with customers, clients, and team members. Ability to analyze data, interpret results, and solve practical problems. Familiarity with fundamental mathematical concepts such as fractions, percentages, and ratios. Commitment to fostering diversity and inclusion. Must have reliable transportation. Licenses & Certifications Valid driver's license required. Travel Requirements Willingness to travel up to 50% of the time. Physical Demands and Work Environment Must be able to sit, stand, walk, talk, hear, and work with tools and controls. Capability to lift up to 40 pounds. Noise levels typically moderate. Potential exposure to fumes, airborne particles, and electrical shock risks. Note: Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an Equal Opportunity Employer.