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Gentiva

Onboarding Coordinator

Gentiva, Mooresville, North Carolina, United States, 28115

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Overview Connecting People. Simplifying Onboarding. Building Futures.

We’re seeking a detail-oriented On-boarding Coordinator to join our team, responsible for expediting the candidate on-boarding process and ensuring compliance at every stage. This role requires proactive communication with candidates and hiring managers to guide, train, and resolve any barriers affecting successful and timely completion of on-boarding deliverables.

Spanish speaking preferred. This is a hybrid role with some on-site days in our Mooresville, NC office.

Essential Functions:

Contact candidates via phone and email to ensure receipt and completion of all on-boarding documents and requirements necessary for new hire start.

Resolve or escalate on-boarding issues according to company procedures.

Maintain regular communication with Hiring Managers to track progress on compliance and completion of employee files.

Train Hiring Managers on applicant tracking systems and company on-boarding processes.

Provide candidates with relevant company information and address general inquiries.

Route specific candidate questions related to benefits, recruiting, payroll, HR, or operations to the appropriate departments.

Stay updated on all on-boarding policies and requirements to provide accurate guidance to candidates and managers.

Maintain accurate records and data entry in designated HR and on-boarding systems.

About You Specialized Knowledge and Skills:

Ability to handle confidential information with discretion.

Highly organized, able to work independently and collaboratively within a team.

Strong communication skills across all organizational levels, including field staff and executives.

Skilled in managing high call volumes and detailed documentation.

Proficient with multiple online platforms and HR software applications.

Effective problem-solving and professional judgment.

Education and Experience:

Bachelor’s degree in Human Resources or related field preferred, or equivalent combination of education and experience.

Minimum two years of experience in human resources or related roles.

Training and Equipment:

Basic proficiency in Microsoft Excel and PowerPoint.

Experience with iCIMS and Ceridian preferred.

We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem):

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply now to join a mission-driven team dedicated to expanding access, building partnerships, and transforming care through exceptional talent onboarding and management.

Legalese

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Location

Gentiva Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

Hospice care:

Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

Palliative care:

Empatia Palliative Care, Emerald Coast Palliative Care

Home health care:

Heartland Home Health

Advanced illness management:

Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.