Byers Auto Group
Automotive Customer Relations Specialist
At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Flexible Spending Accounts
Short & Long Term Disability
Life Insurance
401K Plan + Company Match
Vacation Pay
Paid Holidays
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Make follow up customer service calls to past service customers and prospective buyers
Provide customers with initial product information & direct them to the appropriate dealership resources
Follow up with internet leads that are not ready to make an appointment or no-show
Assist in the production of weekly and monthly printing of sales advertising mailers, postcards and business cards
Utilize CRM tracking system daily
Data entry in monthly sales analysis reporting for dealerships
Qualifications
At least one previous role based in strong customer service experience
Microsoft Excel experience preferred
Team player attitude
Prompt and courteous
Enthusiastic personality
Ability to work independently
Must have strong computer skills
Willing to submit to a pre-employment background check
At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Flexible Spending Accounts
Short & Long Term Disability
Life Insurance
401K Plan + Company Match
Vacation Pay
Paid Holidays
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Make follow up customer service calls to past service customers and prospective buyers
Provide customers with initial product information & direct them to the appropriate dealership resources
Follow up with internet leads that are not ready to make an appointment or no-show
Assist in the production of weekly and monthly printing of sales advertising mailers, postcards and business cards
Utilize CRM tracking system daily
Data entry in monthly sales analysis reporting for dealerships
Qualifications
At least one previous role based in strong customer service experience
Microsoft Excel experience preferred
Team player attitude
Prompt and courteous
Enthusiastic personality
Ability to work independently
Must have strong computer skills
Willing to submit to a pre-employment background check