Soft Goods Content Restoration Project Manager
SERVPRO of Dover/Stillwater is hiring a Soft Goods Content Restoration Project Manager!
SERVPRO of Dover/Stillwater offers:
- First-class compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities:
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets
- Manage our Esporta soft goods cleaning machine
- Manage and oversee the entire soft goods restoration division
Additional Responsibilities:
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Participate in recruiting, hiring, and training restoration teammates
Position Requirements:
- Valid driver's license
- High school diploma/GED; Associate degree or Bachelor's degree preferred
- At least 1 year of management and/or supervisory experience
- At least 3 years of industry experience
- Previous experience in soft goods a plus example being dry cleaner or laundry mat manager, or soft goods delivery and pick up companies.
Skills/Physical Demands/Competencies:
- Ability to lift a minimum of 50 pounds regularly
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.
Compensation: $23.00 - $30.00 per hour
Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.