SERVPRO of Mayes & Wagoner Counties is hiring: Office Manager in Coweta

Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

SERVPRO of Mayes and Wagoner Counties is hiring an Office Manager!

Benefits

SERVPRO of Mayes and Wagoner Counties offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As the Office Manager, you will play a pivotal role in leading all office operations and ensuring timely delivery of all office process functions. This position involves a diverse range of responsibilities, from scheduling and customer service to financial administration, compliance documentation, HR support and other duties as necessary.

Key Responsibilities

Answer phones, provide exceptional customer service, and maintain a detailed call log

Coordinate franchise interdepartmental communication and activities

Monitor National Accounts program compliance

Manage subcontractor certifications, insurance, and other documentation needs

Deliver financial reporting as needed

Manage and disposition lead sources

Bill customers for services, process payments, and manage accounts receivable

Maintain an organized file system and company calendar/schedule

Coordinate Franchise website maintenance and perform public relations activities

Complete daily bookkeeping activities

Manage Accounts Payable, Accounts Receivable, and cashflow

Act as the Subject Matter Expert for all office related technology and processes

Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets

Assist Senior Leadership Team as needed

Perform other job duties as assigned

Position Requirements

High school diploma/GED; Associate degree or Bachelor’s degree preferred

At least 1 year of management and/or supervisory experience

At least 3 year of customer service and/or office-related experience

Proficiency in Microsoft Office and QuickBooks Online

IICRC certifications preferred

Xactimate experience preferred

Construction management experience preferred

Excellent written and verbal communication skills

Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.