Smart Care Equipment Solutions is hiring: Administrative Assistant in Pelham

Administrative Assistant page is loaded## Administrative Assistantlocations: USA - Pelham ALtime type: Full timeposted on: Posted Yesterdayjob requisition id: R0006688# **Administrative Assistant / Office Administrator (HVAC Company)**## ## **Position Overview**We are seeking a detail-oriented and highly organized Administrative Assistant/Office Administrator to support the daily operations of our HVAC company. The ideal candidate will have excellent communication skills, the ability to manage multiple priorities, and a proactive approach to keeping the office running smoothly. This role is essential in providing administrative support to management, technicians, and customers, ensuring efficient scheduling, documentation, and customer service.## **Key Responsibilities****Administrative & Office Management*** Basic Administrative duties to include mail handling, event planning & coordination, point of contact for office services.* Maintain organized filing systems for customer records, service agreements, invoices, and permits.* Order and manage office supplies, forms, and equipment.* Prepare and distribute internal memos, correspondence, and reports.**Customer Service*** Serve as the first point of contact for customers—handling inquiries, scheduling requests, and billing questions.* Provide accurate information on services, warranties, and maintenance programs.**Support to Management*** Assist with preparation of reports, proposals, and contracts.* Support hiring, onboarding, and training processes.* Handle confidential information with discretion.* Contribute to process improvements to increase efficiency.## **Qualifications*** Previous administrative or office management experience (HVAC or construction industry preferred).* Strong organizational and multitasking skills.* Excellent communication and customer service abilities.* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling/dispatch software.* Ability to work independently and as part of a team.## **Work Environment & Schedule*** Full-time, Monday–Friday (occasional weekends or after-hours may be required).* Fast-paced office supporting technicians in the field.* Opportunity for growth into office management or operations roles.**About Smart Care**Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs.As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos. #J-18808-Ljbffr