Beth Israel Lahey Health is hiring: Medical Secretary in Winchester

Overview

Join to apply for the Medical Secretary role at Beth Israel Lahey Health

Job Type: Regular • Time Type: Full time • Work Shift: Day (United States of America) • FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary

BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.

This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Responsibilities

Perform a wide variety of tasks including phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls. Serve as the first impression of the office and uphold high standards of customer service for patients and staff.

Education

Education - High School Degree or GED

Experience

A minimum of 1 year of experience in a high volume customer service related position.

Skills and Knowledge

Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

Job Description and Policy

As a health care organization, we have a responsibility to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity

Equal Opportunity Employer/Veterans/Disabled