Night Auditor Job at InterContinental New Orleans in New Orleans

Overview

Join to apply for the Night Auditor role at InterContinental New Orleans.

Description

The Night Auditor will ensure accurate allocation of all revenue to the appropriate departments, reconcile revenue across departments daily, and complete all required reports in a timely manner.

Responsibilities

• Conduct all audit procedures in accordance with hotel and company standards on a daily basis.
• Verify and confirm the status of all wake-up call requests, ensuring proper handling and follow-up.
• Balance and reconcile all cash receipts and transactions completed during the audit shift, and ensure cash deposits are made promptly.
• Prepare the front office for the upcoming shift, resetting systems and operations for the day’s business.
• Serve as a Guest Service representative and act as Manager on Duty during overnight hours, ensuring a seamless guest experience.
• Function as PBX operator during the audit shift, managing communication duties effectively.
• Participate in all front office meetings with an active and collaborative approach.
• Engage in all training and cross-training opportunities, continually enhancing skill sets.
• Proactively greet guests with a friendly and welcoming demeanor, ensuring a positive guest experience.
• Other duties as assigned by the leader.

Education and Experience

• HS Diploma or equivalent
• Previous Guest Service or Front Desk hospitality experience preferred

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement: InterContinental New Orleans is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect and equal employment opportunity for all employees, without regard to race, color, religion or belief, sex, national origin, age, disability, or any other status protected by applicable laws.

Senioriy level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality