Overview
Join to apply for the Office Receptionist role at MercyOne.
Location: Silvis, IL (MercyOne Health System).
Employment Type: Full time
Schedule: Day Shift
Responsibilities
- Coordinate all patient activities including greeting patients and families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, and obtaining all necessary consents.
- Serve as the initial point of contact for patients entering the clinics.
- Explain patient account charges, insurance verification, and data entry for patient charges.
- Greet, instruct, direct, and schedule all patients and visitors.
- Transfer incoming phone calls to the appropriate clinic staff and physicians.
- Serve as a liaison between patients and medical support staff, including organizing and coordinating requests to the Provider’s inbox and completing medical records requests.
Qualifications
- Training Preferred: Effective communication skills, medical terminology.
- Special Training: Basic Life Support; Medical Office Procedures.
- Less than 1 year experience required.
Education
- High school graduation or equivalent.
Company & Benefits
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system.
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.