Office Supervisor Job at SSA Group in Nashville

Nashville Zoo at Grassmere, Nashville, Tennessee, United States of America

Job Description

SSA at NASHVILLE Zoo thrives hospitality forward through a commitment to Innovation, Cultural excellence, and Nurturing the potential of our team.

Join Our Team!

We are seeking a talented Cash Office Supervisor to support our growing, operation. This role is ideal for someone with a strong focus on People, hospitality, and team leadership. If you thrive in a dynamic environment and excel at managing both data and people, we want to hear from you!

What We Offer:

• Flexible schedule and work hours for better work-life balance
• Meal Program to enjoy great food on the job
• 401K Plan with company contributions after eligibility criteria met
• FREE ENTRY to the zoo on days off for you plus one
• Regular team-building activities and social events to foster a supportive and fun work environment

If you're ready to make an impact and grow with a forward-thinking team, apply today!

OFFICE SUPERVISOR

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Reports to: Administrative Operations Manager

Responsibilities

• Perform the duties of the Administrative Operations Manager in their absence.
• Assist the operational managers and park operations staff in the park, as delegated by Administrative Operations Manager.
• Support integration and training of new employees.
• Maintain a clean, safe and organized work environment.
• Uphold company policies and procedures.
• Provide branch administrative support in the form of answering telephones and word processing.
• Communicate proper documentation on discrepancies to Administrative Operations Manager and employee accountable upon delegation.
• Prepare and update Unit Addendums for employee handbook as necessary or as delegated by Administrative Operations Manager.
• Support and maintain a secure and safe cash room, managing limited access to only approved personnel by General Manager of location.
• Issue and check in all banks, ensuring sufficient paperwork & daily closing sheets are turned in.
• Handle proper uniform management in the absence of Administrative Operations Manager.
• Perform cash pick-ups and change orders as needed.
• Count daily receipts and reconcile any discrepancies regarding reports and/or balances.
• Manage I-9 and file management.
• Support unit in being an example for Company & Client guidelines regarding Sustainability/Conservation efforts.
• Perform other tasks as deemed necessary.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team.
• Focus on removing barriers and empowering growth and opportunity for team members at all levels.
• Lead by example through Sustainability/Conservation efforts.
• Engage with SSA/Unit in driving community effort through engagement activities.

Job Requirements

• Strong interpersonal and communication skills.
• Ability to read, count, and write to accurately complete all documentation and daily paperwork.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates financial management, analytical, planning, and support skills.
• Thrive in a team environment while having the ability to work independently.
• Computer knowledge for intermediate office functions including cash management system online, POS systems, and Excel.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary.
• Ability to work varied hours/days, including nights, weekends, and holidays.

Previous Experience

• Two-three years cash handling experience.
• Two years administrative experience preferred.
• One year of supervising/management experience.
• ServSafe or Food Handling Certified a plus.
• All education backgrounds accepted.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.

Compensation and Benefits

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
• Employee Assistance Program
• Get Paid Early
• Tuition Discount through Partnership College
• Meal Plan & employee Discounts

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice.

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Nashville Zoo at Grassmere, Nashville, Tennessee, United States of America

#J-18808-Ljbffr