OFFICE SUPERVISOR Job at UNM HOSPITALS in Albuquerque

Compensation and Schedule

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$22.49/hr.

Maximum Offer

$27.91/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Admitting - UH

FTE: 1.00

Full Time

Shift: Rotating

Position Summary

Organize, coordinate and oversee a variety of administrative operations and fiscal duties. Directly supervise, monitor and train lower level staff. Act as a liaison for assigned department. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.

Responsibilities

• PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
• SUPERVISION - Supervise, assign and review the work of lower level staff; provide and/or coordinate staff training; recommend discipline or corrective measures as appropriate
• EQUIPMENT - Operate and maintain a variety of office equipment
• SUPERVISION - Perform routine personnel and payroll functions; monitor and maintain sick and annual leave records
• LIAISON - Serve as assigned department liaison with other UNMH departments and outside agencies; provide quality service to internal and external customers
• BILLING - Review and ensure patient billing is accurate and in compliance with financial policies, procedures and contractual requirements
• SUPPLIES & EQUIPMENT - Ensure an adequate stock of supplies and proper functioning and inventory of equipment
• RECORDS - Ensure accurate maintenance of patient's medical records and that patient records are treated as confidential information
• CLERICAL SUPPORT - Perform a variety of routine word processing and clerical duties as necessary
• BUDGET - May be responsible for all revenue and expense activities of the department, including trends analysis and variance explanations
• RELATED WORK - Perform related duties and responsibilities as required
• DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
• QUALITY SERVICE - Deliver quality service and act in a positive way with all customers to complete assigned functions; identify, recommend and implement opportunities for continuous improvement
• CASH HANDLING - May handle cash and cash related transactions; record transactions and balance cash fund; maintain and monitor fiscal activities for assigned department
• SCHEDULE - Responsible for the accuracy of the Master Schedule, bumps, and cancellations, if applicable
• ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures
• SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives

Qualifications

Education

• Essential: High School or GED Equivalent
• Nonessential: Associate Degree
• Education specialization: Related Discipline (Nonessential)

• Experience
• Essential: 2 years directly related experience
• Nonessential: Supervisory experience; Computer, typing, and spreadsheet applications skills
• 3 years supervisory/management experience; knowledge of HMOs, PPOs, Medicare, Medicaid, and insurance plans

• Credentials: Essential: Not Applicable/Not Required

Physical Conditions

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Working conditions

• Essential: No or minimal hazard, physical risk, office environment
• Tuberculosis testing is completed upon hire and additionally as required