Texas.gov - State of Texas Official Website is hiring: Receptionist I in Vernon

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Functional Title: Receptionist I
Job Title: Receptionist I
Agency: Health & Human Services Comm
Department: DevelopMntl Education
Salary Range: $2,481.75-$3,404.91
Shift: Day, Evenings, Nights
Telework: Not Eligible for Telework
Travel: Up to 5%

Brief Job Description:

Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the State Hospital System (SHS) may be just the place for you! The SHS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco.

Under the direction of the Switchboard Program Supervisor, places, answers and transfers local and long-distance calls. Keeps records and performs clerical duties that are necessary to PBX. Update on-call schedules. Handle all unusual occurrences such as fire alarms, maintenance problems and all emergency calls.

Essential Job Functions (EJFs):

• Operates the PBX equipment skillfully, answers the phones promptly and courteously.
• Keeps records and performs clerical duties that are necessary to the PBX functions.
• Updates all on call schedules with correct contact information.
• Handle all unusual occurrences, fire alarms, maintenance problems, and all emergency calls.
• Make after 5pm and week-end money deposits, using numbered envelopes and enters all information into the proper log.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of administrative, clerical, and data entry procedures and systems.
• Skill in the use of a telephone switchboard.
• Ability to transfer incoming calls to appropriate personnel; to greet and direct visitors with courtesy and in a timely manner.

Registrations, Licensure Requirements or Certifications:

If transporting patients, must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle.

Initial Screening Criteria:

Applicant must have a verifiable working history of at least 3 years' experience in providing general clerical support or other service-oriented positions that involved patients and/or families.

Additional Information:

This position must be able to work any shift, (0700-1500, 1500-2300, 2300-0700) with little to no notice. THIS WILL INCLUDE WEEKENDS, AND HOLIDAYS. APPLICANT MUST BE ABLE TO WORK BACK-TO-BACK SHIFTS WHEN REQUIRED. Flexibility and reliability are essential.

HHSC is an equal opportunity employer and welcomes applications from qualified candidates. HHSC will provide reasonable accommodations for qualified individuals with disabilities.