Bombas is hiring: Manager, HR Operations in New York

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, donating a pair of socks for every pair sold. Bombas operates with a collaborative, inclusive culture and a focus on community impact. The role will be based at Bombas HQ in New York City, based on specific job needs.

About the Job

We’re looking for an experienced Manager of HR Operations to join our People Team as a player-coach and in-house expert on HR Operations and Benefits. This role reports to the Vice President of HR and blends strategic ownership with hands-on execution. You will oversee benefits, HRIS, policy creation and maintenance, and the application of our compensation philosophy and pay bands. You will lead one direct report and collaborate with HRBPs, Talent Acquisition, the Chief Communications Officer/Chief of Staff, Legal and Finance to maintain Bombas’ internal HR infrastructure in a compliant, competitive and values-aligned way.

What you’ll be responsible for

Benefits Administration & Strategy

• Own administrative and strategic aspects of the company’s benefits program (health & welfare, 401(k), wellness initiatives, leave policies), partnering with the HRIS + HR services provider.
• Lead annual benefits renewal and open enrollment process, from vendor partnership to employee communication and system configuration.
• Serve as escalation point for complex benefits inquiries.
• Evaluate offerings for competitiveness and cultural alignment.
• Partner with brokers and providers to optimize plans and resolve escalated issues.

HRIS & Operations Management

• Serve as primary system administrator for the HRIS (Rippling), ensuring data accuracy, security, and robust reporting/analytics.
• Optimize HR systems and integrate modules (e.g., performance management) into Rippling.
• Drive process improvements across People Operations; document, automate and enhance efficiency.
• Manage vendor relationships with benefits brokers and the HRIS provider.
• Train managers and employees on effective system use.
• Partner with Finance and Payroll for accurate, seamless processing.

Policy Creation & Compliance

• Develop and maintain HR policies in partnership with Legal; ensure clear communication and consistent application.
• Advise HRBPs and Legal on compliance; monitor changes in employment laws and update policies accordingly.
• Manage compliance for all employee types and oversee leave and unemployment processes.
• Provide guidance on policy interpretation and application.

Compensation Philosophy & Pay Bands

• Oversee external compensation benchmarking to ensure competitive and equitable pay.
• Maintain and apply the compensation framework and pay bands for hiring, career advancement and related communications.
• Collaborate with HRBPs and managers on competencies and related processes.

Leadership, Development & Cross-Functional Partnership

• Project manage cross-functional HR initiatives.
• Lead and develop the People Operations Associate, fostering growth and operational excellence.
• Model strong communication and collaboration; align with Head of TA, HRBPs, Legal and Finance on people processes.
• Deliver data-driven insights and recommendations to leadership.

What we’ll love about you

• Strong knowledge of employment laws, compliance and compensation best practices.
• Systems thinker with a project management mindset; able to manage multiple priorities and complex projects.
• Excellent communication skills; able to explain benefits and compensation clearly to diverse audiences.
• Strong analytical skills with the ability to translate data into insights.
• Team player who is willing and happy to help; committed to Bombas’ mission.
• Curious, eager to learn, and resilient; comfortable in an open-office environment.

What you’ll love about us

• Collaborative, diverse, and supportive team culture.
• Competitive compensation and comprehensive benefits, 401k with match, paid parental leave, and wellness programs.
• Commitment to giving back to the community and team development; equity for full-time employees.
• Flexible paid time off, company holidays, and wellness support.

What you’ll bring

• 4-6+ years of HR experience with deep expertise in HR Operations, benefits administration, HRIS, policy, and compensation.
• 1-2+ years of leadership experience; comfortable balancing management with hands-on work.
• Hands-on experience with HRIS (Rippling preferred); experience with migrations/implementations is desirable.

Bombas is committed to delivering competitive and equitable pay for our employees. The pay range for this position at the start of employment is between $95,000 and $108,000/year, with actual base pay dependent on factors such as knowledge, skills, experience, and market conditions. The total rewards package may include annual bonus, equity, and benefits. Details provided with offer. The position is at-will and Bombas reserves the right to modify compensation and benefits.

If you require reasonable accommodation in completing this application or interviewing, please direct your inquiries to jobs@bombas.com. Only requests related to accommodations will be responded to.

Bombas is an Equal Employment Opportunity employer. We do not discriminate on the basis of any protected status.