Seasonal Asset Protection Security Guard, Polaris Job at Macy's in Columbus

Seasonal Asset Protection Security Guard, Polaris

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade.

Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company’s bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service.

Job Overview

The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What You Will Do

• Greet customers when they enter the store or a department within a store
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
• Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
• Handle proprietary, sensitive, and confidential information
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

• Communication: Comfortable communicating with customers
• Adaptability: Able to adapt quickly to changing priorities
• Teamwork: Enjoy working as part of a team, as well as independently
• Technology: Comfortable with two-way communication devices
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• A resourceful self-starter who can adapt quickly to changing priorities
• Ability to communicate and share information with diverse groups of customers and peers
• Enjoy working as part of a team, as well as independently
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform

• Walking and standing for majority of your shift
• Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Occasional stooping, kneeling, crouching, and reaching above eye level
• Lifting and moving items up to 30lbs

About Us

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Macy's provided pay range: $15.00/hr - $21.00/hr