Rivian and Volkswagen Group Technologies
OTA Operations Engineer - Triage
Rivian and Volkswagen Group Technologies, Tustin, California, United States, 92681
About the Role
As the Triage Engineer, you will support a global engineering operations team that maintains vehicle software updates and fleet health data for today and tomorrow. You will collect, research and analyze errors pertaining to vehicle software updates and help develop streamlined, automated processes for managing vehicle software updates. Responsibilities
Ensure robust software update support for all consumer and commercial vehicles by proactively managing software updates and anomalies across Rivian’s global fleet. Predict, test, and validate OTA and vehicle telematics solutions, end-to-end in partnership with Rivian Engineering and other teams. Work cross-functionally with engineering, product, and design to onboard and validate new OTA integrations, solutions, and features prior to release to production and drive better system design. Perform data analysis to monitor fleet health across the Rivian fleet. Qualifications
Bachelor of Science in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field 3+ years working as a technical engineer within IoT, fleet management/wireless/networking, or connected car/EV industries Experience with IoT solutions that involve complex OTA campaigns and fleet management software lifecycle management Preferred
Experience with networked embedded systems (CAN, Ethernet, LIN, DOIP, ISOTP) Experience with embedded flashing protocols (UDS, XCP) Familiarity with vehicle diagnostics and common UDS services Familiarity with cybersecurity, TCP/IP systems Pay Disclosure
Salary ranges vary by location: Palo Alto $105,100 - $131,400; Irvine $96,700 - $120,900; Vancouver 77,400 CAD - 96,800 CAD. Actual compensation determined based on experience, location, and other factors. Benefits Summary
Robust medical/rx, dental and vision insurance packages for full-time and part-time employees and eligible dependents. Coverage effectiveness varies by employment type and start date. Equal Opportunity
Rivian and Volkswagen Group Technologies are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, age, or other protected characteristics. We comply with applicable fair employment laws regarding citizenship and immigration status. Candidate Data Privacy
We may collect, use and disclose your personal information in connection with recruitment processes as described in our Candidate Data Privacy notices. For details, see our privacy notices. We are not currently accepting applications from third-party application services.
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As the Triage Engineer, you will support a global engineering operations team that maintains vehicle software updates and fleet health data for today and tomorrow. You will collect, research and analyze errors pertaining to vehicle software updates and help develop streamlined, automated processes for managing vehicle software updates. Responsibilities
Ensure robust software update support for all consumer and commercial vehicles by proactively managing software updates and anomalies across Rivian’s global fleet. Predict, test, and validate OTA and vehicle telematics solutions, end-to-end in partnership with Rivian Engineering and other teams. Work cross-functionally with engineering, product, and design to onboard and validate new OTA integrations, solutions, and features prior to release to production and drive better system design. Perform data analysis to monitor fleet health across the Rivian fleet. Qualifications
Bachelor of Science in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field 3+ years working as a technical engineer within IoT, fleet management/wireless/networking, or connected car/EV industries Experience with IoT solutions that involve complex OTA campaigns and fleet management software lifecycle management Preferred
Experience with networked embedded systems (CAN, Ethernet, LIN, DOIP, ISOTP) Experience with embedded flashing protocols (UDS, XCP) Familiarity with vehicle diagnostics and common UDS services Familiarity with cybersecurity, TCP/IP systems Pay Disclosure
Salary ranges vary by location: Palo Alto $105,100 - $131,400; Irvine $96,700 - $120,900; Vancouver 77,400 CAD - 96,800 CAD. Actual compensation determined based on experience, location, and other factors. Benefits Summary
Robust medical/rx, dental and vision insurance packages for full-time and part-time employees and eligible dependents. Coverage effectiveness varies by employment type and start date. Equal Opportunity
Rivian and Volkswagen Group Technologies are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, age, or other protected characteristics. We comply with applicable fair employment laws regarding citizenship and immigration status. Candidate Data Privacy
We may collect, use and disclose your personal information in connection with recruitment processes as described in our Candidate Data Privacy notices. For details, see our privacy notices. We are not currently accepting applications from third-party application services.
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