AMETEK
Due to continued growth within the USA service team, we have a vacancy for a field service engineer to support our customer base.
After completing a training program, you will be involved & responsible for the following activities with regards to our equipment at customers premises:
Installation and training
Calibration and maintenance
Service repair
After sales service support / remote troubleshooting and diagnostic support
Quoting services to customers
The successful candidate will: Have a background in mechanical, electronic, or multi-disciplinary engineering
Have exceptional computer skills
Hold a valid & clean driving license
Can work independently while representing Taylor Hobson at customer sites
Be prepared to work flexible hours when required
Be prepared to assist colleagues in other regions of the world when required
Have the will to travel within North America (internationally as needed for training, etc.)
Skills and Experiences High energy level with ability to take initiative. Teamwork oriented with collaborative style, pragmatic, multitasking, flexible.
Ability to articulate clearly and timely with customers to provide world class service.
Drive and collaboration experience to identity process improvement areas
Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and service tools.
Good communication skills (verbal and written) and the ability to interact effectively in English.
Follow set procedures but can identify when change is required
Requirements Degree in electronic, or multi-disciplinary engineering; or have previous field service experience. 3+ years’ experience (involving electronics & computer/software)
Must hold valid US Passport or Green Card
Must have experience traveling for work.
Permanent residents and U.S. Citizens only (company under I.T.A.R regulations). Not able to consider OPT students/graduates
Proven experience in high demand customer service.
Based out of the Northeast United States with a home office located in NH, VT, ME, MA, CT, NY.
Benefits When you join Taylor Hobson, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. Depending on the location of the position we offer you the following: Working with worldwide technology in the field of Optics and Optics Metrology Continuous training provided using world class manufacturing tools and equipment
Fun, relaxed, supportive working environment
International travel and local teamwork with international colleagues
Business Unit Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the firstRoundnessandSurface Finishmeasuring instruments. We providecontactandnon-contact measurement solutionsfor the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company. We are pioneers, continually developing ourproductsto meet the ever-increasing demands of next generation technologies, particularly inOptics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energytechnologies. Taylor Hobson's world leading brands include: Talyrond, Form TalysurfPGI,Form Talysurfi-Series,Surtronic,LUPHOScan,FormTalysurfPGI Optics, Talyvel, Autocollimators,Micro-Alignment Telescope, and AMECare. Taylor Hobson is part of the Ultra Precision Technologies Division ofAMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices. Website:
www.taylor-hobson.com
#J-18808-Ljbffr
Calibration and maintenance
Service repair
After sales service support / remote troubleshooting and diagnostic support
Quoting services to customers
The successful candidate will: Have a background in mechanical, electronic, or multi-disciplinary engineering
Have exceptional computer skills
Hold a valid & clean driving license
Can work independently while representing Taylor Hobson at customer sites
Be prepared to work flexible hours when required
Be prepared to assist colleagues in other regions of the world when required
Have the will to travel within North America (internationally as needed for training, etc.)
Skills and Experiences High energy level with ability to take initiative. Teamwork oriented with collaborative style, pragmatic, multitasking, flexible.
Ability to articulate clearly and timely with customers to provide world class service.
Drive and collaboration experience to identity process improvement areas
Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and service tools.
Good communication skills (verbal and written) and the ability to interact effectively in English.
Follow set procedures but can identify when change is required
Requirements Degree in electronic, or multi-disciplinary engineering; or have previous field service experience. 3+ years’ experience (involving electronics & computer/software)
Must hold valid US Passport or Green Card
Must have experience traveling for work.
Permanent residents and U.S. Citizens only (company under I.T.A.R regulations). Not able to consider OPT students/graduates
Proven experience in high demand customer service.
Based out of the Northeast United States with a home office located in NH, VT, ME, MA, CT, NY.
Benefits When you join Taylor Hobson, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. Depending on the location of the position we offer you the following: Working with worldwide technology in the field of Optics and Optics Metrology Continuous training provided using world class manufacturing tools and equipment
Fun, relaxed, supportive working environment
International travel and local teamwork with international colleagues
Business Unit Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the firstRoundnessandSurface Finishmeasuring instruments. We providecontactandnon-contact measurement solutionsfor the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company. We are pioneers, continually developing ourproductsto meet the ever-increasing demands of next generation technologies, particularly inOptics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energytechnologies. Taylor Hobson's world leading brands include: Talyrond, Form TalysurfPGI,Form Talysurfi-Series,Surtronic,LUPHOScan,FormTalysurfPGI Optics, Talyvel, Autocollimators,Micro-Alignment Telescope, and AMECare. Taylor Hobson is part of the Ultra Precision Technologies Division ofAMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices. Website:
www.taylor-hobson.com
#J-18808-Ljbffr