Brigham and Women's Hospital
Medication Support Coordinator I
Brigham and Women's Hospital, Boston, Massachusetts, us, 02298
Join to apply for the
Medication Support Coordinator I
role at
Brigham and Women's Hospital Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. Job Summary Brigham is a global leader, devoted to maintaining and restoring health for people everywhere. Brigham is composed of Brigham and Women’s Hospital (BWH), Brigham and Women’s Faulkner Hospital (BWFH), and Brigham and Women’s Physicians Organization (BWPO). Principal Duties And Responsibilities Transplant Service Line, Medication Support Coordinator The Medication Support Coordinator reports directly to Transplant Financial Supervisor, Director for the Transplant Service Line, Brigham and Women’s Transplant Service Line, this position effectively performs a variety of medication-related tasks, as well as other duties in support of Transplant operations within their scope of practice. Supports the Transplant Service Line by assisting with patient medication management, Receives, reviews and facilitates requests for medication renewal. Acts as an agent of the provider to transmit prescription information to pharmacies by phone, fax, or paper. Acts as resource for patients on procedures of obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication related issues. Completes medication prior authorization paperwork for signoff by the clinical care team. Answers the phone, provides information and directs calls to the appropriate areas. Assists in department-wide initiatives for improved medication prescribing. Performs all job functions in compliance with applicable federal, state, hospital policies and procedures. Handles confidential information in compliance with HIPAA guidelines. Attends team meetings as required and contributes in a positive manner. Maintains clean and organized work areas. Follows institutional and departmental policies and procedures. Demonstrates accountability and ownership of job responsibilities. Exhibits professional behaviors and attitudes related to communication, punctuality, workplace attire, personal internet or phone use and teamwork. Perform other duties as needed including leading projects initiatives. Qualifications High school diploma or equivalent. Must be at least 18 years of age. Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable. One-year experience in a medical setting is required. Prior pharmacy experience desirable. Requires knowledge of laws and regulations related to clinical practice and patient confidentiality. Requires knowledge of medication abbreviation and symbols, medication indication and dosage, and common medication questions. Strong written and verbal communication skills in English required. Bilingual (Spanish) written and verbal communication skills a plus. EEO Statement The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
#J-18808-Ljbffr
Medication Support Coordinator I
role at
Brigham and Women's Hospital Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. Job Summary Brigham is a global leader, devoted to maintaining and restoring health for people everywhere. Brigham is composed of Brigham and Women’s Hospital (BWH), Brigham and Women’s Faulkner Hospital (BWFH), and Brigham and Women’s Physicians Organization (BWPO). Principal Duties And Responsibilities Transplant Service Line, Medication Support Coordinator The Medication Support Coordinator reports directly to Transplant Financial Supervisor, Director for the Transplant Service Line, Brigham and Women’s Transplant Service Line, this position effectively performs a variety of medication-related tasks, as well as other duties in support of Transplant operations within their scope of practice. Supports the Transplant Service Line by assisting with patient medication management, Receives, reviews and facilitates requests for medication renewal. Acts as an agent of the provider to transmit prescription information to pharmacies by phone, fax, or paper. Acts as resource for patients on procedures of obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication related issues. Completes medication prior authorization paperwork for signoff by the clinical care team. Answers the phone, provides information and directs calls to the appropriate areas. Assists in department-wide initiatives for improved medication prescribing. Performs all job functions in compliance with applicable federal, state, hospital policies and procedures. Handles confidential information in compliance with HIPAA guidelines. Attends team meetings as required and contributes in a positive manner. Maintains clean and organized work areas. Follows institutional and departmental policies and procedures. Demonstrates accountability and ownership of job responsibilities. Exhibits professional behaviors and attitudes related to communication, punctuality, workplace attire, personal internet or phone use and teamwork. Perform other duties as needed including leading projects initiatives. Qualifications High school diploma or equivalent. Must be at least 18 years of age. Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable. One-year experience in a medical setting is required. Prior pharmacy experience desirable. Requires knowledge of laws and regulations related to clinical practice and patient confidentiality. Requires knowledge of medication abbreviation and symbols, medication indication and dosage, and common medication questions. Strong written and verbal communication skills in English required. Bilingual (Spanish) written and verbal communication skills a plus. EEO Statement The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
#J-18808-Ljbffr