Spotify
Director & Global Process Owner – Procure to Pay
Base pay range: $184,335.00/yr - $263,335.00/yr. This role reports to the Director of Accounting Operations and is responsible for setting the strategic vision and operational execution of the global Procure to Pay (P2P) process. It oversees global policy, compliance, and service delivery for vendor onboarding, purchase order compliance, invoice processing, payments, and employee expenses, with direct accountability for day-to-day operations in North America. You will partner with cross-functional teams across Finance, Engineering, Procurement, Tax, and Business Operations to ensure a globally standardized, efficient, and innovative P2P organization. The ideal candidate is a forward-thinking leader with experience managing both people and global processes, a passion for driving transformation, and deep knowledge of the end-to-end P2P value chain. You will champion automation and scalability while upholding governance and controls. What You’ll Do
Lead the end-to-end Procure to Pay function, including vendor master onboarding, PO compliance, invoice processing, payments, and employee expense reimbursement. Act as the Global Process Owner for P2P, setting standards, policies, and best practices to enable scalability and consistency across regions. Develop and implement a global strategy to drive automation, reduce cycle times, and improve data accuracy and visibility. Ensure adherence to global compliance requirements, including tax regulations (e.g., 1099/1042), internal controls, and SOX standards. Manage the outsourced P2P operations team, overseeing day-to-day service delivery, ensuring SLAs compliance, and driving process improvements for efficiency and cost optimization. Define and monitor service delivery KPIs and SLAs, with accountability for achieving performance targets. Collaborate with Procurement and Finance to enforce PO policy compliance and promote disciplined spend governance. Maintain robust internal controls for vendor master data, including audit support, fraud prevention, and regulatory compliance. Foster a culture of continuous improvement through technology and process redesign to enhance user experience and productivity. Serve as the escalation point for operational or system-related P2P issues, ensuring timely resolution and cross-functional alignment. Advise on adoption of global tools and platforms, collaborating with Product & Engineering to improve integrations and automation capabilities. Who You Are
10+ years of professional experience, including 5+ years in P2P leadership roles, preferably globally. Proven experience transforming end-to-end P2P operations across geographies. Direct experience managing and evolving teams; track record of developing and leading diverse professionals. Strong understanding of vendor master data governance, invoice-to-pay processes, expense management, and PO compliance. Experience with SOX controls, global tax reporting requirements, and ERP systems such as NetSuite. Exceptional collaboration and stakeholder management skills with the ability to influence across departments. Problem-solving orientation with strong analytical skills and a history of delivering measurable process improvements. Strong communication skills and the ability to articulate complex processes clearly. Experience in media, entertainment, or tech industries is a plus. Where You’ll Be
This role is based in New York, New York. Flexibility to work remotely with in-person meetings as needed; expected to come in 2-3 times per week. Benefits
United States base range for this position is $184,335 - $263,335 plus equity. Benefits include health insurance, six months paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need accommodations during the interview process, please let us know so we can assist you.
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Base pay range: $184,335.00/yr - $263,335.00/yr. This role reports to the Director of Accounting Operations and is responsible for setting the strategic vision and operational execution of the global Procure to Pay (P2P) process. It oversees global policy, compliance, and service delivery for vendor onboarding, purchase order compliance, invoice processing, payments, and employee expenses, with direct accountability for day-to-day operations in North America. You will partner with cross-functional teams across Finance, Engineering, Procurement, Tax, and Business Operations to ensure a globally standardized, efficient, and innovative P2P organization. The ideal candidate is a forward-thinking leader with experience managing both people and global processes, a passion for driving transformation, and deep knowledge of the end-to-end P2P value chain. You will champion automation and scalability while upholding governance and controls. What You’ll Do
Lead the end-to-end Procure to Pay function, including vendor master onboarding, PO compliance, invoice processing, payments, and employee expense reimbursement. Act as the Global Process Owner for P2P, setting standards, policies, and best practices to enable scalability and consistency across regions. Develop and implement a global strategy to drive automation, reduce cycle times, and improve data accuracy and visibility. Ensure adherence to global compliance requirements, including tax regulations (e.g., 1099/1042), internal controls, and SOX standards. Manage the outsourced P2P operations team, overseeing day-to-day service delivery, ensuring SLAs compliance, and driving process improvements for efficiency and cost optimization. Define and monitor service delivery KPIs and SLAs, with accountability for achieving performance targets. Collaborate with Procurement and Finance to enforce PO policy compliance and promote disciplined spend governance. Maintain robust internal controls for vendor master data, including audit support, fraud prevention, and regulatory compliance. Foster a culture of continuous improvement through technology and process redesign to enhance user experience and productivity. Serve as the escalation point for operational or system-related P2P issues, ensuring timely resolution and cross-functional alignment. Advise on adoption of global tools and platforms, collaborating with Product & Engineering to improve integrations and automation capabilities. Who You Are
10+ years of professional experience, including 5+ years in P2P leadership roles, preferably globally. Proven experience transforming end-to-end P2P operations across geographies. Direct experience managing and evolving teams; track record of developing and leading diverse professionals. Strong understanding of vendor master data governance, invoice-to-pay processes, expense management, and PO compliance. Experience with SOX controls, global tax reporting requirements, and ERP systems such as NetSuite. Exceptional collaboration and stakeholder management skills with the ability to influence across departments. Problem-solving orientation with strong analytical skills and a history of delivering measurable process improvements. Strong communication skills and the ability to articulate complex processes clearly. Experience in media, entertainment, or tech industries is a plus. Where You’ll Be
This role is based in New York, New York. Flexibility to work remotely with in-person meetings as needed; expected to come in 2-3 times per week. Benefits
United States base range for this position is $184,335 - $263,335 plus equity. Benefits include health insurance, six months paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need accommodations during the interview process, please let us know so we can assist you.
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