Walgreens
Overview
Join to apply for the
Shift Lead
role at
Walgreens . This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$17.00/hr - $19.00/hr Responsibilities
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits. Operations
Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics. Assists in evaluating and developing displays, including promotional and seasonal merchandise. Maintains inventory counts and on-hand quantities across basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary. Assists with exterior and interior maintenance and ensuring store appearance is clean and orderly. Assists with proper product handling (e.g., food items separation) and stock rotation using first in, first out methodology. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products. Responsible for bag checks of team members before leaving the store. Completes special assignments and other tasks as assigned. Training & Personal Development
Attends training and completes PPLs requested by Manager. Communications
Serves as a liaison between management and non-management team members by communicating assigned tasks when store management is not present. Reports disciplinary issues and customer complaints to management. Basic Qualifications
One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications
Prefer knowledge of store inventory control. Qualified applicants with arrest and conviction records will be considered. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation you will be offered depends on geography, skills, education, experience and other factors. The role will remain open until filled. To review benefits, please visit the Walgreens benefits page: jobs.walgreens.com/benefits. Salary Range
$17 - $19 / Hourly
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Join to apply for the
Shift Lead
role at
Walgreens . This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$17.00/hr - $19.00/hr Responsibilities
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits. Operations
Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics. Assists in evaluating and developing displays, including promotional and seasonal merchandise. Maintains inventory counts and on-hand quantities across basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary. Assists with exterior and interior maintenance and ensuring store appearance is clean and orderly. Assists with proper product handling (e.g., food items separation) and stock rotation using first in, first out methodology. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products. Responsible for bag checks of team members before leaving the store. Completes special assignments and other tasks as assigned. Training & Personal Development
Attends training and completes PPLs requested by Manager. Communications
Serves as a liaison between management and non-management team members by communicating assigned tasks when store management is not present. Reports disciplinary issues and customer complaints to management. Basic Qualifications
One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications
Prefer knowledge of store inventory control. Qualified applicants with arrest and conviction records will be considered. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation you will be offered depends on geography, skills, education, experience and other factors. The role will remain open until filled. To review benefits, please visit the Walgreens benefits page: jobs.walgreens.com/benefits. Salary Range
$17 - $19 / Hourly
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