Associate Director of Financial Aid Systems and Compliance

Fort Valley State University (FVSU) – Associate Director of Financial Aid Systems and Compliance FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Associate Director of Financial Aid Systems and Compliance. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. Job Summary Under the supervision of the Director of Financial Aid, this position will serve as the functional associate for financial aid-related systems including, but not limited to, the Ellucian Banner financial aid system and the Application of BDMS and compliance. The position provides critical information systems support to the daily operations of the Office of Financial Aid through consultation, data analysis, data maintenance, and information systems process development. In addition, supporting electronic reporting to government agencies and other external organizations on a routine basis, as well as serving as a data and award specialist. Additionally, the Associate Director for Systems and Compliance collaborates in leading automation efforts and assisting with student and other customer contacts during peak periods and/or the absence of other assigned staff. Essential Duties/Responsibilities Lead system testing/implementations for the office of financial aid including student information system and all related technologies Supervise and coordinate daily system operations including loading and transmission to and from external entities Confer with the Office of Information Technology and external service providers on the office of financial aid technology-related issues Maintain system documentation and procedures Supervise IT staff, including training, planning, organizing activities, and monitoring performance Develop, maintain, and assess Banner-based rules and management queries to ensure compliance and achieve efficiencies and effectiveness Serve as Data Security Officer for data received and stored by the Office of Financial Aid Coordinate all system development and discovery efforts in close collaboration with the Office of Financial Aid Leadership Team and campus partners Implement and manage records policies and procedures focused on student success Coordinate all student processes that relate to the department's functions Contribute and participate in the strategic planning process and future direction of the department/division Execute reports related to record audits, interpret results, deliver analysis and resolutions Actively engage with department leadership and propose ideas and solutions for the successful progress of the operation Lead meetings regarding financial aid projects, especially technology-related projects Develop, train, implement, maintain, and communicate services and programs to relevant stakeholders Ensure compliance with all federal, state, NCAA, USG, and Fort Valley State University rules and regulations Perform other tasks and projects assigned by the Director of Financial Aid Minimum Qualifications Bachelor's degree from an accredited college/university; four (4) or more years of experience may substitute degree requirements Demonstrated understanding of the revenue impact each function has in the Financial Aid Office and the ability to address performance and operations to eliminate any negative effect on the University Experience in creating and analyzing detailed reports and providing effective presentations Extensive knowledge of Banner (Ellucian Banner ERP), enabling individuals to understand/recognize system needs, troubleshoot, and adequately resolve concerns Possess knowledge of SQL and ORACLE PL/SQL; Familiarity with HTTP, XML; Toad Extensive working and tested knowledge of State Program rules and regulations as they pertain to Financial Aid in Georgia and Title IV rules and regulations as they pertain to Federal Student Financial Aid Demonstrated experience leading compliance efforts involving federal, state, and institutional financial aid Working knowledge of and abiding by FERPA and HEA regulations Successful track record in planning, coordinating and completing large-scale, detail-oriented projects and events Experience in creating and analyzing detailed reports and providing effective presentations Preferred Qualifications Master's Degree (MA, MSc, or MBA) Knowledge Required by the Position Excellent verbal and written communication skills; ability to discuss aid/full pay concerns with students Demonstrate knowledge of the FSVU Fundamentals Demonstrate ability to resolve problems timely and effectively Demonstrate ability to manage multiple priorities Guidelines Guidelines include the Federal Student Aid Handbook, state scholarship and loan regulations, the Default Guide, and university and Board of Regents policies and procedures. These guidelines require judgment, selection, and interpretation in application systems and compliance. Complexity/Scope of Work The work consists of varied management and administrative duties. Strict regulations contribute to the complexity of the position. The purpose of this position is to assist in directing the university's financial aid operations systems and compliance. Success in this position contributes to the efficiency and effectiveness of those operations. Contacts Contacts are typical with co-workers, other university employees, students, parents, representatives of student loan companies, representatives of federal agencies, and members of the public. These contacts are typical to provide services; to give or exchange information; to resolve problems; to motivate or influence people; or to justify, defend or negotiate matters. Physical Demands/Work Environment The work is typically performed while sitting at a desk or table. The work is typically performed in an office. Required to work some evenings and weekends. Supervisory and Management Controls This position provides support to financial aid office staff. USG Core Values Statement The University System of Georgia is comprised of 26 institutions of higher education and the System Office. Our USG Core Values are Integrity, Excellence, Accountability, and Respect. More details are available in USG Board Policy 8.2.18.1.2 and can be found online. Also, USG supports Freedom of Expression as stated in Board Policy 6.5. EEO Note Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, marital or veteran status. Sanitized Afterthoughts Seniority level: Mid-Senior level Employment type: Full-time Job function: Education and Training Industries: Online Audio and Video Media

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