AmTrust Financial Services, Inc.
Director, WC Claims Zonal Operations
AmTrust Financial Services, Inc., California, Missouri, United States, 65018
Overview
AmTrust Worker’s Comp Claims is hiring a Director, WC Claims Zonal Operations. This position can be based in an office or remotely. Reports to the Head of WC Claims Operations. Works with the WC Claims leadership; leads improvements, including development and execution of continuous improvement to the operating model, and maintains consistency and process change initiatives. The Director will execute priorities defined by the Worker’s Comp strategic plan and elevate Zonal KPI performance, driving projects to completion while building relationships with stakeholders. The salary range for this role is $120-165K per year. This range is applicable for jobs performed in California. Base pay offered may vary depending on education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics. This range may be modified in the future. Location can be office-based or remote, but convenient to the assigned geographic zone. Those within a 50-mile radius of an AmTrust office will be expected to abide by a hybrid schedule. Responsibilities
Providing operational leadership in Worker’s Comp claims including: State compliance Regulatory at the zonal level Fines and penalty management Identify improvement opportunities in adherence to claim best practices, total cost of claims, and regulatory compliance; develop processes to positively impact the results in each of these areas. Coordinate Zonal efforts with Learning & Development to identify training needs, creation of training modules, and implementation of training. Coordination of regulatory audits in jurisdictions Timely execution of assigned projects and initiatives Monthly zonal business reviews, ability to prepare presentation documents and present to Executive leadership. Leadership and project management of national projects Providing mentoring and coaching of direct reports Qualifications
Required: 7+ years in Claims and a working knowledge of WC claims Demonstrated leadership to interact collaboratively and work effectively with a multi-functional team; fosters an environment of shared responsibility and accountability Prior leadership experience Strong communication and interpersonal skills Willingness to work extended hours when occasions demand Ability to travel nationally, up to 30% of the time Location can be office-based or remote, but convenient to the assigned geographic zone. What We Offer
Competitive compensation package and excellent career advancement opportunities. Benefits include Medical & Dental Plans, Life Insurance (including eligible spouses & children), Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. Diversity and Inclusion
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. Diversity is a business imperative, enabling us to attract, retain and develop the best talent.
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AmTrust Worker’s Comp Claims is hiring a Director, WC Claims Zonal Operations. This position can be based in an office or remotely. Reports to the Head of WC Claims Operations. Works with the WC Claims leadership; leads improvements, including development and execution of continuous improvement to the operating model, and maintains consistency and process change initiatives. The Director will execute priorities defined by the Worker’s Comp strategic plan and elevate Zonal KPI performance, driving projects to completion while building relationships with stakeholders. The salary range for this role is $120-165K per year. This range is applicable for jobs performed in California. Base pay offered may vary depending on education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics. This range may be modified in the future. Location can be office-based or remote, but convenient to the assigned geographic zone. Those within a 50-mile radius of an AmTrust office will be expected to abide by a hybrid schedule. Responsibilities
Providing operational leadership in Worker’s Comp claims including: State compliance Regulatory at the zonal level Fines and penalty management Identify improvement opportunities in adherence to claim best practices, total cost of claims, and regulatory compliance; develop processes to positively impact the results in each of these areas. Coordinate Zonal efforts with Learning & Development to identify training needs, creation of training modules, and implementation of training. Coordination of regulatory audits in jurisdictions Timely execution of assigned projects and initiatives Monthly zonal business reviews, ability to prepare presentation documents and present to Executive leadership. Leadership and project management of national projects Providing mentoring and coaching of direct reports Qualifications
Required: 7+ years in Claims and a working knowledge of WC claims Demonstrated leadership to interact collaboratively and work effectively with a multi-functional team; fosters an environment of shared responsibility and accountability Prior leadership experience Strong communication and interpersonal skills Willingness to work extended hours when occasions demand Ability to travel nationally, up to 30% of the time Location can be office-based or remote, but convenient to the assigned geographic zone. What We Offer
Competitive compensation package and excellent career advancement opportunities. Benefits include Medical & Dental Plans, Life Insurance (including eligible spouses & children), Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. Diversity and Inclusion
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. Diversity is a business imperative, enabling us to attract, retain and develop the best talent.
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