JOEY Restaurant Group
Guest Service Manager - JOEY Newport
JOEY Restaurant Group, Newport Beach, California, us, 92659
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Guest Service Manager - JOEY Newport
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JOEY Restaurant Group Base pay range : $68,640.00/yr - $80,000.00/yr As a Guest Service Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team, while driving their personal growth. Duties : Foster a cohesive and collaborative team environment through exemplary leadership. Provide guests with friendly and attentive service throughout their dining experience. Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. Assist with managing store sales, budgets, cost of goods, and labor. Supervise and guide our service and experience standards and provide impactful coaching as needed. Build sales opportunities and positive guest experiences. Fulfill recruitment needs, impact positive candidate experience and selection and retain your team. Support with training and development of technical knowledge and execution. Communicate daily focus and feedback to service and kitchen teams. Follow all food and alcohol service and handling safety precautions and procedures. Basic Qualifications : 1-3 + years leadership experience. Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications. Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences. Thrive in a dynamic, fast-paced work environment. Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs. Required Knowledge, Skills, And Abilities : Successful employees at JOEY are genuine, warm, and caring. They value honesty and conduct themselves with integrity. They are comfortable providing and receiving feedback to achieve personal growth and performance excellence. They are natural problem solvers with an insatiable desire to positively impact individual and team execution. They are passionate about quality and professionalism. They possess exceptional relationship building and communication skills. They encourage healthy and supportive competition within their team. They exude confidence, humility, and respect. They take pride in presenting a professional appearance and demeanor. Benefits : Career development, education, and growth opportunities. Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners. Discounted employee shift meals. 10% discount for self and guests on all food and beverages when visiting any JOEY location. Discounted clothing retailer partnership. Referral bonus program. Sales competitions and rewards. Paid vacation Paid sick leave JOEY Restaurants is an Equal Employment Opportunity Employer. We are committed to offering reasonable accommodations to qualified job applicants.
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Guest Service Manager - JOEY Newport
role at
JOEY Restaurant Group Base pay range : $68,640.00/yr - $80,000.00/yr As a Guest Service Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team, while driving their personal growth. Duties : Foster a cohesive and collaborative team environment through exemplary leadership. Provide guests with friendly and attentive service throughout their dining experience. Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. Assist with managing store sales, budgets, cost of goods, and labor. Supervise and guide our service and experience standards and provide impactful coaching as needed. Build sales opportunities and positive guest experiences. Fulfill recruitment needs, impact positive candidate experience and selection and retain your team. Support with training and development of technical knowledge and execution. Communicate daily focus and feedback to service and kitchen teams. Follow all food and alcohol service and handling safety precautions and procedures. Basic Qualifications : 1-3 + years leadership experience. Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications. Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences. Thrive in a dynamic, fast-paced work environment. Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs. Required Knowledge, Skills, And Abilities : Successful employees at JOEY are genuine, warm, and caring. They value honesty and conduct themselves with integrity. They are comfortable providing and receiving feedback to achieve personal growth and performance excellence. They are natural problem solvers with an insatiable desire to positively impact individual and team execution. They are passionate about quality and professionalism. They possess exceptional relationship building and communication skills. They encourage healthy and supportive competition within their team. They exude confidence, humility, and respect. They take pride in presenting a professional appearance and demeanor. Benefits : Career development, education, and growth opportunities. Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners. Discounted employee shift meals. 10% discount for self and guests on all food and beverages when visiting any JOEY location. Discounted clothing retailer partnership. Referral bonus program. Sales competitions and rewards. Paid vacation Paid sick leave JOEY Restaurants is an Equal Employment Opportunity Employer. We are committed to offering reasonable accommodations to qualified job applicants.
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