Montefiore Health System
SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
Montefiore Health System, Yonkers, New York, United States
SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
Join to apply for the
SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
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Montefiore Health System SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
3 weeks ago Be among the first 25 applicants Join to apply for the
SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
role at
Montefiore Health System Montefiore Health System provided pay range
This range is provided by Montefiore Health System. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$102,000.00/yr - $127,500.00/yr Introduction
To heal, to teach, to discover and to advance the health of the communities we serve.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Overview
Montefiore Health System is seeking a
Senior Application Analyst
with expertise in Epic to support key patient engagement initiatives, including Epic Secure Chat, MyChart (patient portal), Epic mobile applications, and Telehealth solutions / Patient Engagement technologies. This position plays a critical role in the configuration, implementation, and ongoing optimization of these platforms to enhance digital communication between patients and providers.
The Senior Application Analyst will work cross-functionally with Epic application teams, clinical and operational stakeholders, and technical teams to support strategic growth and performance improvement across Montefiore’s digital engagement ecosystem.
Responsibilities
Actively contribute to the design, build, testing, deployment, and maintenance of Epic applications, with a focus on Epic MyChart, Hello World, Haiku, Canto, Rover, Secure Chat as well as Telehealth platforms. Perform workflow analysis, data collection, and system design to meet business and clinical needs. Troubleshoot complex technical issues and lead root cause analyses in collaboration with Epic support and internal teams. Translate operational requirements into technical specifications and support documentation. Partner with internal stakeholders to evaluate enhancement requests and ensure alignment with system architecture and user experience goals. Provide input on project planning, including scope, timelines, resource allocation, and risk management. Collaborate with project leads and team members on major go-lives, upgrades, and performance improvement initiatives. Participate in design and peer review sessions to ensure high-quality deliverables and compliance with standards. Stay current with Epic best practices, industry trends, and emerging technologies. Provide guidance and mentorship to junior analysts, fostering skill development and knowledge sharing within the team. Provide on-call support on a rotating basis, including occasional on-site support at Montefiore hospitals and affiliates.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or a related field, or equivalent work experience. Epic certification in at least one of the following: MyChart and in either Epic Ambulatory or Inpatient (ClinDoc, Orders, etc.). (If not currently certified in MyChart, certification must be obtained within 3 months of hire). Minimum 5 years of experience in Epic, including implementation, configuration, testing, troubleshooting, and post-go-live optimization. Proven ability to work on multiple assignments, set priorities, and adapt to changing project demands. Strong problem-solving, analytical, and documentation skills. Excellent verbal and written communication skills, with the ability to interface effectively with both technical and non-technical users. Proficiency with Microsoft Office (Word, Excel, PowerPoint). Meeting all requirements for Epic certification is a condition of employment.
Preferred Qualifications
Experience using Epic Strings Manager for customizing patient-facing messaging. Basic proficiency in HTML for formatting patient portal content and communications. Technical proficiency in programming, scripting, or interface development is a plus. Clinical application experience in Epic Ambulatory, Epic ClinDoc, or Epic MyChart. Experience with Epic MyChart deployment and support. Epic mobile applications (Haiku, Canto, Rover) and Telehealth tools.
Note
Montefiore requires employees to be available to work on-site when required, and to be vaccinated, including for Flu and COVID.
Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Montefiore Health System by 2x Get notified about new Senior Application Analyst jobs in
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Join to apply for the
SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
role at
Montefiore Health System SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
3 weeks ago Be among the first 25 applicants Join to apply for the
SENIOR APPLICATION ANALYST-EPIC PATIENT ENGAGEMENT - 2861 (224943)
role at
Montefiore Health System Montefiore Health System provided pay range
This range is provided by Montefiore Health System. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$102,000.00/yr - $127,500.00/yr Introduction
To heal, to teach, to discover and to advance the health of the communities we serve.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Overview
Montefiore Health System is seeking a
Senior Application Analyst
with expertise in Epic to support key patient engagement initiatives, including Epic Secure Chat, MyChart (patient portal), Epic mobile applications, and Telehealth solutions / Patient Engagement technologies. This position plays a critical role in the configuration, implementation, and ongoing optimization of these platforms to enhance digital communication between patients and providers.
The Senior Application Analyst will work cross-functionally with Epic application teams, clinical and operational stakeholders, and technical teams to support strategic growth and performance improvement across Montefiore’s digital engagement ecosystem.
Responsibilities
Actively contribute to the design, build, testing, deployment, and maintenance of Epic applications, with a focus on Epic MyChart, Hello World, Haiku, Canto, Rover, Secure Chat as well as Telehealth platforms. Perform workflow analysis, data collection, and system design to meet business and clinical needs. Troubleshoot complex technical issues and lead root cause analyses in collaboration with Epic support and internal teams. Translate operational requirements into technical specifications and support documentation. Partner with internal stakeholders to evaluate enhancement requests and ensure alignment with system architecture and user experience goals. Provide input on project planning, including scope, timelines, resource allocation, and risk management. Collaborate with project leads and team members on major go-lives, upgrades, and performance improvement initiatives. Participate in design and peer review sessions to ensure high-quality deliverables and compliance with standards. Stay current with Epic best practices, industry trends, and emerging technologies. Provide guidance and mentorship to junior analysts, fostering skill development and knowledge sharing within the team. Provide on-call support on a rotating basis, including occasional on-site support at Montefiore hospitals and affiliates.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or a related field, or equivalent work experience. Epic certification in at least one of the following: MyChart and in either Epic Ambulatory or Inpatient (ClinDoc, Orders, etc.). (If not currently certified in MyChart, certification must be obtained within 3 months of hire). Minimum 5 years of experience in Epic, including implementation, configuration, testing, troubleshooting, and post-go-live optimization. Proven ability to work on multiple assignments, set priorities, and adapt to changing project demands. Strong problem-solving, analytical, and documentation skills. Excellent verbal and written communication skills, with the ability to interface effectively with both technical and non-technical users. Proficiency with Microsoft Office (Word, Excel, PowerPoint). Meeting all requirements for Epic certification is a condition of employment.
Preferred Qualifications
Experience using Epic Strings Manager for customizing patient-facing messaging. Basic proficiency in HTML for formatting patient portal content and communications. Technical proficiency in programming, scripting, or interface development is a plus. Clinical application experience in Epic Ambulatory, Epic ClinDoc, or Epic MyChart. Experience with Epic MyChart deployment and support. Epic mobile applications (Haiku, Canto, Rover) and Telehealth tools.
Note
Montefiore requires employees to be available to work on-site when required, and to be vaccinated, including for Flu and COVID.
Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Montefiore Health System by 2x Get notified about new Senior Application Analyst jobs in
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