Boot Barn
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.
Assistant Store Manager
REPORTS TO: STORE MANAGER
STATUS: NON-EXEMPT
Overview
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Responsibilities
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, provide consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance across operational and merchandising areas. Develop individual team members to meet various career goals within the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedules as needed, implement operational directives, train staff on new policies and procedures, and communicate with District, Region and Store Support Center partners as needed. Assess and communicate localized customer needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume-driving events involving outreach to the local community/market. Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Ensure accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, adjacencies and presentations, signing and assortments to meet customer needs while adhering to company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and timely. Partner with Store Manager on inventory shrink plans and drive this strategy with the store team. Maintain knowledge across product categories (western boots, work boots, denim, hats and add-ons) and coach/train partners in these areas. Complete all opening and closing procedures to company standards and comply with Time and Attendance policies. Adhere to local, federal and state laws in addition to Company policies and procedures. Demonstrate professional communication, attitude and teamwork with customers, team members, corporate partners and vendors; maintain high quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. Senior
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Retail Note: Referrals may increase interviewing chances.
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The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Responsibilities
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, provide consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance across operational and merchandising areas. Develop individual team members to meet various career goals within the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedules as needed, implement operational directives, train staff on new policies and procedures, and communicate with District, Region and Store Support Center partners as needed. Assess and communicate localized customer needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume-driving events involving outreach to the local community/market. Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Ensure accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, adjacencies and presentations, signing and assortments to meet customer needs while adhering to company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and timely. Partner with Store Manager on inventory shrink plans and drive this strategy with the store team. Maintain knowledge across product categories (western boots, work boots, denim, hats and add-ons) and coach/train partners in these areas. Complete all opening and closing procedures to company standards and comply with Time and Attendance policies. Adhere to local, federal and state laws in addition to Company policies and procedures. Demonstrate professional communication, attitude and teamwork with customers, team members, corporate partners and vendors; maintain high quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. Senior
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Retail Note: Referrals may increase interviewing chances.
#J-18808-Ljbffr