Colliers
Office Reception and Guest Relations Coordinator
Office Reception and Guest Relations Coordinator
role at
Colliers Overview
We are seeking a Receptionist and Client Experience Coordinator to join our team at Colliers. As the first point of contact for clients and visitors, you will play a crucial role in providing exceptional customer service and maintaining a welcoming environment. In addition to traditional reception duties, you will be responsible for the upkeep and performance of our client amenities and conferencing areas, ensuring they reflect Collier’s commitment to excellence. Responsibilities
Act as the first point of contact at reception; greet and direct visitors to appropriate Colliers employees. Monitor and respond to calls on the general office phone line. Provide concierge-level service within the amenity space during business hours. Assist team/CSC with client meeting setup/clean-up. Maintain the cleanliness, organization, and readiness of amenity and conference rooms. Oversee café area use, encouraging cleanliness and restocking as needed (e.g., running dishwashers, ensuring availability of dishware). Collaborate with the Marketing team to prepare amenity spaces for internal and external events, including occasional after-hours support. Manage physical access credentials for building and Colliers space. Oversee inventory, ordering, and restocking of all office supplies. Ensure functionality and organization of copier and supply rooms. Support with mail distribution and coordinate business card ordering. What You’ll Bring
Previous experience in a receptionist or customer service role preferred. Proficient in MS Office Suite, including MS Word, Outlook, Excel, and PowerPoint. Excellent communication and interpersonal skills, with the ability to interact professionally with clients and colleagues. Strong organizational skills and attention to detail. Ability to multitask and prioritize responsibilities in a fast-paced environment. Location & Compensation
Area/Location: Boston, MA (Onsite) Approximate Hourly Range for this Role: $23.00 to $25.80 USD per hour. Benefits & Other
Employees (and their families) are provided options for employer subsidized medical benefits including Rx, dental, and vision, as well as employer-paid basic life/AD&D insurance and short-term/long-term disability. Employees may enroll in the company’s 401(k) plan with employer match. Paid time off includes 10 sick days and a minimum of 15 vacation days per year, plus 10 paid holidays and two personal flex days. Parental leave is available after 90 days of employment, with 12 weeks for birth parents and 4 weeks for non-birth parents/adoptive/foster parents. Additional benefits may apply by state law. Bonus
This position is eligible for an annual bonus based on company and individual performance. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Direct applicants only, please; no agencies. Colliers is an equal opportunity employer. If you require a reasonable accommodation to complete a job application, please contact accommodations@colliers.com.
#J-18808-Ljbffr
Office Reception and Guest Relations Coordinator
role at
Colliers Overview
We are seeking a Receptionist and Client Experience Coordinator to join our team at Colliers. As the first point of contact for clients and visitors, you will play a crucial role in providing exceptional customer service and maintaining a welcoming environment. In addition to traditional reception duties, you will be responsible for the upkeep and performance of our client amenities and conferencing areas, ensuring they reflect Collier’s commitment to excellence. Responsibilities
Act as the first point of contact at reception; greet and direct visitors to appropriate Colliers employees. Monitor and respond to calls on the general office phone line. Provide concierge-level service within the amenity space during business hours. Assist team/CSC with client meeting setup/clean-up. Maintain the cleanliness, organization, and readiness of amenity and conference rooms. Oversee café area use, encouraging cleanliness and restocking as needed (e.g., running dishwashers, ensuring availability of dishware). Collaborate with the Marketing team to prepare amenity spaces for internal and external events, including occasional after-hours support. Manage physical access credentials for building and Colliers space. Oversee inventory, ordering, and restocking of all office supplies. Ensure functionality and organization of copier and supply rooms. Support with mail distribution and coordinate business card ordering. What You’ll Bring
Previous experience in a receptionist or customer service role preferred. Proficient in MS Office Suite, including MS Word, Outlook, Excel, and PowerPoint. Excellent communication and interpersonal skills, with the ability to interact professionally with clients and colleagues. Strong organizational skills and attention to detail. Ability to multitask and prioritize responsibilities in a fast-paced environment. Location & Compensation
Area/Location: Boston, MA (Onsite) Approximate Hourly Range for this Role: $23.00 to $25.80 USD per hour. Benefits & Other
Employees (and their families) are provided options for employer subsidized medical benefits including Rx, dental, and vision, as well as employer-paid basic life/AD&D insurance and short-term/long-term disability. Employees may enroll in the company’s 401(k) plan with employer match. Paid time off includes 10 sick days and a minimum of 15 vacation days per year, plus 10 paid holidays and two personal flex days. Parental leave is available after 90 days of employment, with 12 weeks for birth parents and 4 weeks for non-birth parents/adoptive/foster parents. Additional benefits may apply by state law. Bonus
This position is eligible for an annual bonus based on company and individual performance. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Direct applicants only, please; no agencies. Colliers is an equal opportunity employer. If you require a reasonable accommodation to complete a job application, please contact accommodations@colliers.com.
#J-18808-Ljbffr