Candescent
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core.
Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions.
Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability.
Vice President, Cloud Engineering & SRE
Location: Atlanta, GA or San Ramon, CA, Waterloo, Canada are preferred locations. (Remote locations in US can be considered for exceptional candidates) Reports to: Chief Technology Officer Role Summary
Candescent, a leading Digital Banking SaaS platform, is seeking a hands-on, deeply technical, and execution-focused Vice President of Cloud Engineering & SRE to run and evolve our global infrastructure footprint across GCP and AWS. This leader will be responsible for delivering highly available, scalable, and secure systems with operational excellence and modern DevOps practices. This role oversees Cloud Infrastructure, Site Reliability Engineering, DevOps Center of Excellence, Database Engineering, Performance Engineering, and Internal Developer Tools — all with a strong focus on automation, resilience, and developer velocity. Key Responsibilities
Define and lead the reliability and cloud infrastructure strategy aligned with business and product goals. Build and scale a high-performing global team of SREs, platform engineers, and infrastructure specialists. Foster a “you build it, you run it” culture focused on operational excellence and innovation. Represent the function in executive forums and lead customer-facing technical escalations. Partner closely with engineering leadership and architecture to drive scalable, modern platform solutions. Platform & Infrastructure
Architect and operate secure, resilient, and scalable cloud infrastructure across GCP and AWS. Lead the adoption of Kubernetes, containers, service mesh, and infrastructure as code (Terraform). Drive CI/CD automation, golden paths, and internal tooling to accelerate developer velocity and platform extensibility. Oversee capacity planning, performance engineering, and modernization of database platforms (Oracle, SQL Server, Informix) to Postgres and other Cloud native services. Operational Excellence & Reliability
Own and govern SLAs, SLOs, and SLIs for all business-critical services. Lead incident management, including prevention, rapid response, postmortems, and root cause analysis. Champion observability practices (monitoring, alerting, tracing) to ensure availability and disaster recovery readiness. Continuously reduce operational toil and improve key metrics (MTTR, uptime, incident frequency). Security, Compliance & Cross-Functional Collaboration
Ensure secure operations and compliance with industry standards (SOC2, ISO27001) in collaboration with security teams. Work across Product, Security, Engineering, and Customer Success to integrate reliability into the development lifecycle. Advocate for SRE and DevOps best practices to elevate engineering maturity across the organization. Required Qualifications
15+ years in engineering or infrastructure leadership with deep expertise in SRE, DevOps, or Cloud Operations. Proven success managing production workloads on public clouds (GCP and AWS). Deep expertise in Kubernetes, IaC tools (e.g., Terraform), and Service Mesh architecture. Strong command of SRE practices: SLOs, SLIs, incident response, chaos engineering. Experience building robust CI/CD platforms and developer self-service tools. Track record of scaling and mentoring high-performing global teams. Preferred Experience
Digital Banking or FinTech domain experience, particularly in regulated environments. Strong understanding of security, compliance, and operational risk frameworks. Experience managing hybrid environments and transitioning from legacy to cloud-native platforms. Why Join Us?
At Candescent, we are reimagining the future of banking through technology. This role is instrumental in laying the foundation for our next-generation platform – one that is cloud-native, developer-friendly, and engineered for scale and reliability. EEO Statement
Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
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Location: Atlanta, GA or San Ramon, CA, Waterloo, Canada are preferred locations. (Remote locations in US can be considered for exceptional candidates) Reports to: Chief Technology Officer Role Summary
Candescent, a leading Digital Banking SaaS platform, is seeking a hands-on, deeply technical, and execution-focused Vice President of Cloud Engineering & SRE to run and evolve our global infrastructure footprint across GCP and AWS. This leader will be responsible for delivering highly available, scalable, and secure systems with operational excellence and modern DevOps practices. This role oversees Cloud Infrastructure, Site Reliability Engineering, DevOps Center of Excellence, Database Engineering, Performance Engineering, and Internal Developer Tools — all with a strong focus on automation, resilience, and developer velocity. Key Responsibilities
Define and lead the reliability and cloud infrastructure strategy aligned with business and product goals. Build and scale a high-performing global team of SREs, platform engineers, and infrastructure specialists. Foster a “you build it, you run it” culture focused on operational excellence and innovation. Represent the function in executive forums and lead customer-facing technical escalations. Partner closely with engineering leadership and architecture to drive scalable, modern platform solutions. Platform & Infrastructure
Architect and operate secure, resilient, and scalable cloud infrastructure across GCP and AWS. Lead the adoption of Kubernetes, containers, service mesh, and infrastructure as code (Terraform). Drive CI/CD automation, golden paths, and internal tooling to accelerate developer velocity and platform extensibility. Oversee capacity planning, performance engineering, and modernization of database platforms (Oracle, SQL Server, Informix) to Postgres and other Cloud native services. Operational Excellence & Reliability
Own and govern SLAs, SLOs, and SLIs for all business-critical services. Lead incident management, including prevention, rapid response, postmortems, and root cause analysis. Champion observability practices (monitoring, alerting, tracing) to ensure availability and disaster recovery readiness. Continuously reduce operational toil and improve key metrics (MTTR, uptime, incident frequency). Security, Compliance & Cross-Functional Collaboration
Ensure secure operations and compliance with industry standards (SOC2, ISO27001) in collaboration with security teams. Work across Product, Security, Engineering, and Customer Success to integrate reliability into the development lifecycle. Advocate for SRE and DevOps best practices to elevate engineering maturity across the organization. Required Qualifications
15+ years in engineering or infrastructure leadership with deep expertise in SRE, DevOps, or Cloud Operations. Proven success managing production workloads on public clouds (GCP and AWS). Deep expertise in Kubernetes, IaC tools (e.g., Terraform), and Service Mesh architecture. Strong command of SRE practices: SLOs, SLIs, incident response, chaos engineering. Experience building robust CI/CD platforms and developer self-service tools. Track record of scaling and mentoring high-performing global teams. Preferred Experience
Digital Banking or FinTech domain experience, particularly in regulated environments. Strong understanding of security, compliance, and operational risk frameworks. Experience managing hybrid environments and transitioning from legacy to cloud-native platforms. Why Join Us?
At Candescent, we are reimagining the future of banking through technology. This role is instrumental in laying the foundation for our next-generation platform – one that is cloud-native, developer-friendly, and engineered for scale and reliability. EEO Statement
Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
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