Compass Group USA
DIRECTOR OF OPERATIONS (Food Service) - Compass Group- Albany, NY
Compass Group USA, Syracuse, New York, United States
DIRECTOR OF OPERATIONS - Compass Group- Albany, NY
Role:
Director of Operations for Compass Group USA, Albany, NY
Salary:
$130,000 - $135,000
Other Forms of Compensation:
Bonus Eligible
Job Summary Working as a
Director of Operations
for Compass Group will allow you the opportunity to work with GREAT people like yourself! The purpose of this job is to manage the food service operation, maintaining established costs and quality standards so as to ensure superior service and maximize profits. To reach these goals, you will handle the following:
Key Responsibilities
Leadership of multiple operations in a dining setting with total managed volume more than $25 million.
Develops, recommends, and implements policies and procedures of the region
Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance
Develops and motivates an effective management team
Visits units regularly to inspect unit operations to ensure contract compliance
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, resident, and associate related complaints
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly, and monthly reports as outlined in the corporate policy
Projects a high level of customer service at all times
Trains, motivates, and develops management personnel
Preferred Qualifications
Bachelor’s degree in Business or equivalent related experience
Proven ability to manage a team
Minimum of 5 years’ experience in multi-unit foodservice management
Strong track record of driving customer satisfaction
Proven ability to work effectively in a fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills
Ability to work independently and as a member of various teams and committees
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal and presentation skills
Ability to prepare reports and business correspondence
Ability to deal effectively with a diversity of individuals at all organizational levels
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Equal Opportunity Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with applicable federal, state, and local laws.
Additional Information
Associate benefits include Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off (varies by site/state), Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable laws. For positions in Washington State, Maryland, or to be performed Remotely, see benefits information.
Req ID: 1465720
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Director of Operations for Compass Group USA, Albany, NY
Salary:
$130,000 - $135,000
Other Forms of Compensation:
Bonus Eligible
Job Summary Working as a
Director of Operations
for Compass Group will allow you the opportunity to work with GREAT people like yourself! The purpose of this job is to manage the food service operation, maintaining established costs and quality standards so as to ensure superior service and maximize profits. To reach these goals, you will handle the following:
Key Responsibilities
Leadership of multiple operations in a dining setting with total managed volume more than $25 million.
Develops, recommends, and implements policies and procedures of the region
Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance
Develops and motivates an effective management team
Visits units regularly to inspect unit operations to ensure contract compliance
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, resident, and associate related complaints
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly, and monthly reports as outlined in the corporate policy
Projects a high level of customer service at all times
Trains, motivates, and develops management personnel
Preferred Qualifications
Bachelor’s degree in Business or equivalent related experience
Proven ability to manage a team
Minimum of 5 years’ experience in multi-unit foodservice management
Strong track record of driving customer satisfaction
Proven ability to work effectively in a fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills
Ability to work independently and as a member of various teams and committees
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal and presentation skills
Ability to prepare reports and business correspondence
Ability to deal effectively with a diversity of individuals at all organizational levels
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Equal Opportunity Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with applicable federal, state, and local laws.
Additional Information
Associate benefits include Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off (varies by site/state), Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable laws. For positions in Washington State, Maryland, or to be performed Remotely, see benefits information.
Req ID: 1465720
Referrals increase your chances of interviewing at Compass Group USA. Get notified about new Group Operations Director jobs in Syracuse, NY.
#J-18808-Ljbffr